MACY BOOTHE
Baltimore,MD
Summary
Authorized to work in the US for any employer. I've worked a total of 4 years in different customer service positions. Reliable and upbeat team member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Office Administrator
Military Storage Facility
07.2023 - 12.2023
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
Moving Sales Representative
Moving Sales Professionals
07.2022 - 07.2023
- Real-time problem-solving
- Customer service
- Managed 60-120 customer accounts to secure customer satisfaction and repeat business
- Developed and maintained comprehensive understanding of products, services, and competitors to enhance sales presentations
- Developed and implemented sales strategies to increase profits
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Utilized CRM software to manage customer accounts and track performance metrics
- Collaborated with cross-functional teams to identify and address customer needs
- Engaged in friendly conversation with customers to better uncover individual needs.
Education
High School Diploma -
Hammond High School
Columbia, MD05.2021
Skills
- Typing
- Sales
- Google Docs
- Telecommunication
- Customer service
- Customer retention
- Client Development and Retention
- Maintaining Customer Database
Timeline
Office Administrator
Military Storage Facility
07.2023 - 12.2023
Moving Sales Representative
Moving Sales Professionals
07.2022 - 07.2023
High School Diploma -
Hammond High School
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