Macy Crosby
Claxton,GA
Summary
Dedicated Office Assistant with over two successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Adaptable Lead Sales Associate eagerly anticipating new challenges and opportunities for growth and contributions with dynamic sales team. Driven to go above and beyond to exceed team and corporate sales goals.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Dollar General
05.2024 - Current
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Built repeat customer base by driving excellent loyalty program and data capture.
- Utilized selling behaviors to identify and solve customer needs.
- Maintained neatness and cleanliness throughout the store environment.
- Facilitated the completion of all necessary paperwork related to sales transactions.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Reduced process lags by training employees on best practices and protocols.
- Managed cash register operations using POS system and processed sales and returns.
Clerical Worker
Glennville Electric Motors
09.2021 - 05.2024
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through phone and email correspondence
- Executed record filing system to improve document organization and management
- Completed clerical tasks such as filing, copying, and distributing mail
- Improved office efficiency by streamlining filing systems and organizing document storage
- Interacted with customers by phone, email, or in-person to provide information
- Promptly received and forwarded incoming communications, such as phone calls to appropriate staff
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
Education
High School Diploma -
Claxton High School
Claxton, GA05.2021
Skills
- Customer Communication
- File Organization
- Organizing and Categorizing
- File Maintenance
- Clerical Support
- Excel spreadsheets
- Multi-line phone proficiency
- Payment Processing
- Attention to Detail
- Time Management
- Record Sorting and Filing
- Basic Bookkeeping
- Pricing and labeling
- Cash flow management
- Inventory and stocking
- Product knowledge expertise
- POS system operation
- Retail store operations
- Client relationship building
- Opening and closing procedures
Timeline
Lead Sales Associate
Dollar General
05.2024 - Current
Clerical Worker
Glennville Electric Motors
09.2021 - 05.2024
High School Diploma -
Claxton High School