Jennifer Kinser
Dollar General
Denver,CO
1
Language
19
years of professional experience
Reliable and adaptable professional with experience in retail and office operations. Known for strong customer service, cash handling, and loss prevention skills, plus a history of supporting teams and keeping workspaces organized. Ready to help improve store efficiency and customer satisfaction.
Work History
Lead Sales Associate
1 Year 11 Months- Assisted customers with product locations, pricing, and store policies.
- Operated cash register and processed customer transactions accurately.
- Restocked shelves and organized merchandise for consistent product availability.
- Recovered sales floor and maintained clean, safe shopping conditions.
- Trained new associates on checkout procedures and daily store tasks.
- Unloaded freight and stocked inventory according to merchandising standards.
- Supported opening and closing routines, including cash handling and recovery.
- Executed planograms and seasonal resets to improve store presentation.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Knife Operator
11 Months- Operated knife production equipment to maintain consistent blade quality and finish.
- Adjusted machine settings to support accurate sharpening and edge consistency.
- Inspected cutlery for defects, ensuring compliance with product specifications.
Office Manager
8 Years 1 Month- Managed daily office operations, coordinating schedules, records, and workflow across moving crews.
- Streamlined customer communications, resolving service issues and confirming move details with accuracy.
- Oversaw invoicing, payment tracking, and billing documentation to support timely revenue collection.
- Coordinated dispatch support, aligning crew assignments, equipment needs, and route changes.
- Maintained employee files, payroll data, and compliance records with consistent accuracy.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
High School Diploma
No Degree - Human Resources Management
- Dean's List 2009
Skills
Retail store operations
Cash handling
Store procedures
Pricing and labeling
Loss prevention
Merchandising standards
Goal achievement
Positive customer experience
Customer satisfaction
Goal oriented
Customer communication
Languages
Spanish
Limited Working
Timeline
Knife Operator
Rada Cutlery
10.2025 - 09.2026Read More
Lead Sales Associate
Dollar General
11.2024 - CurrentRead More
Office Manager
Innovative Movers
08.2007 - 09.2015Read More
Western Technical College
High School Diploma
Read More
Ashford University
No Degree from Human Resources Management
Read More