ARIAN LOVO
Springfield,VA
Summary
Dynamic and results-oriented retail associate with extensive experience in customer service, inventory management, and team leadership. Proven track record of thriving in fast-paced environments while ensuring operational efficiency and professionalism. Holds a Bachelor of Science in Cybersecurity from Old Dominion University, with a strong interest in leveraging technical and analytical skills across various industries. Recognized for driving revenue growth, building strong customer relationships, and fostering a collaborative team atmosphere through adaptability and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Marine Corps Exchange (MCX)
Arlington, VA
07.2024 - Current
- Provide exemplary customer service and resolve inquiries efficiently to ensure customer satisfaction.
- Support daily retail operations, including merchandising, stocking, and team coordination.
- Assist with training new associates and oversee floor activities in absence of supervisors.
Store Associate
Aldi
Northern, VA
10.2022 - 07.2024
- Maintained organized, well-stocked displays and efficient checkout experiences.
- Operated cash register, processed transactions, and handled customer concerns.
- Collaborated with team members to ensure store cleanliness and productivity.
Retail Sales Associate
Target
Northern, VA
11.2019 - 10.2022
- Assisted customers with product selection and ensured a high standard of customer service.
- Managed inventory, restocked shelves, and maintained visually appealing product displays.
- Operated the cash register and handled transactions while maintaining accuracy and efficiency.
- Worked closely with team members to meet sales goals and exceed performance targets.
Education
Bachelor of Science - Cybersecurity
Old Dominion University
Norfolk, VA05.2026
Associate Degree - Information Technology
Northern Virginia Community College
Annandale, VA05.2023
Skills
- Customer Service Excellence
- Inventory Management
- Retail Operations
- Team Leadership
- Communication & Conflict Resolution
- Technical Skills: Java, Microsoft Office, Excel, Windows OS
- Cybersecurity Fundamentals
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
Certification
Cisco Certified Support Technician (CCST) Cybersecurity – In Progress
Languages
Spanish
Timeline
Lead Sales Associate
Marine Corps Exchange (MCX)
07.2024 - Current
Store Associate
Aldi
10.2022 - 07.2024
Retail Sales Associate
Target
11.2019 - 10.2022
Bachelor of Science - Cybersecurity
Old Dominion University
Associate Degree - Information Technology
Northern Virginia Community College