Kii'La Lewis
Dallas
Summary
Results-driven administrative professional with over 6 years of experience in fast-paced environments. Proven ability to manage multiple tasks efficiently while delivering top-tier customer support. Strong communication and organizational skills enhance team dynamics and ensure operational excellence.
Overview
6
6
years of professional experience
Work History
Lead Sales Associate
Office Depot Inc
Garland
08.2025 - 05.2026
- Led team of sales associates in daily tasks and operations, enhancing overall team effectiveness.
- Coordinated with other departments to streamline workflow processes and improve interdepartmental collaboration.
- Developed and implemented strategies to increase customer loyalty and satisfaction.
- Identified and implemented process improvements within the sales department to enhance operational efficiency.
Insurance Claims Adjuster
State Farm
Richardson
02.2024 - 07.2025
- Compiled detailed reports outlining findings and actionable recommendations for each claim case.
- Analyzed complex cases and formulated effective solutions within established timelines.
- Facilitated prompt and fair resolution of claims in alignment with established procedures.
Licensed Insurance Agent
Primerica
Fort Worth
03.2023 - 04.2024
- Customized insurance policy options to meet individual client needs and preferences.
- Completed ongoing training to enhance knowledge of industry trends and regulations.
- Maintained accurate records of client information including contact details and policy changes.
- Executed policy changes, renewals, cancellations, and claims paperwork with accuracy and timeliness.
Sales Associate
Old Navy, Gap
Grapevine
07.2020 - 03.2022
- Assisted customers in locating products, responding to inquiries, and providing tailored product recommendations.
- Structured sales floor effectively to boost product visibility and enrich customer experience.
- Updated knowledge of store merchandise and policies to enhance customer interactions.
- Executed daily recovery tasks to ensure clean, organized areas facilitating a better shopping experience.
Education
Associate of Science - Biomedical Equipment Technology
Collin County Community College
Wylie, TX05-2027
Certification - Electronic Engineering Technology
Collin County Community College
Wylie, TX05-2026
Phlebotomy Certification - Phlebotomist
Phlebotomy Training Specialists
Richardson, TX10-2024
High School Diploma -
Lakeview Centennial HighSchool
Garland, TX06-2022
Skills
- Sales strategy development
- Product knowledge
- Sales tracking
- Data management
- Inventory management
- Point of sale management
- Customer service excellence
- Customer relationship building
- Adaptability in fast-paced environments
- Quick learning ability
- Effective communication
- Biomedical equipment maintenance
Timeline
Lead Sales Associate
Office Depot Inc
08.2025 - 05.2026
Insurance Claims Adjuster
State Farm
02.2024 - 07.2025
Licensed Insurance Agent
Primerica
03.2023 - 04.2024
Sales Associate
Old Navy, Gap
07.2020 - 03.2022
Associate of Science - Biomedical Equipment Technology
Collin County Community College
Certification - Electronic Engineering Technology
Collin County Community College
Phlebotomy Certification - Phlebotomist
Phlebotomy Training Specialists
High School Diploma -
Lakeview Centennial HighSchool