Job Search Status
Open to workDesired start date: Immediately
Open To Work
Aamie Redmond
Temple Terrace,FL
Work Preference
Summary
Dynamic retail professional with extensive experience at Dollar Tree, excelling in team leadership and customer service. Proven track record in optimizing inventory management and enhancing sales through effective merchandising strategies. Skilled in staff training and development, fostering a motivated team to consistently meet sales goals and improve customer satisfaction. Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Jlo Beauty Supply
- Implemented inventory management system to optimize stock levels and reduce waste.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Developed and maintained knowledge of current sales and promotions.
- Collaborated with store management to develop promotions and marketing initiatives that boosted overall sales.
Store Manager
Dollar Tree
10.2022 - 05.2026
- Led daily store operations ensuring optimal inventory levels and product availability.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed sales data to identify trends, optimize stock levels, and improve profitability.
- Developed staff schedules to maximize coverage during peak hours while controlling labor costs.
- Conducted regular audits of store compliance with safety and operational standards.
- Resolved customer complaints effectively, enhancing overall shopping experience and satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Operations Manager
Dollar Tree
12.2024 - 11.2025
- Oversaw daily store operations, ensuring compliance with policies and procedures.
- Implemented staff training programs to enhance customer service and operational efficiency.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Coordinated scheduling for team members, balancing labor needs with business demands.
- Led cross-functional teams in initiatives aimed at enhancing overall store performance.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Assisted in recruiting, hiring and training of team members.
Merchandise Manger
Dollar Tree
10.2024 - 05.2025
- Managed inventory levels to optimize stock availability and minimize excess.
- Developed merchandising strategies to enhance product visibility and drive sales.
- Collaborated with cross-functional teams to execute promotional events effectively.
- Analyzed sales data to identify trends and adjust merchandising plans accordingly.
- Trained staff on product knowledge and visual merchandising standards.
- Oversaw execution of planograms ensuring compliance with corporate guidelines.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Maintained updated product knowledge to successfully educate and advise customers.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Launched seasonal merchandise assortments in alignment with key industry events ensuring timely availability of products.
- Developed and maintained strong relationships with vendors to secure exclusive product offerings and favorable terms.
- Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
- Managed high-performing team members, providing ongoing coaching and development opportunities for career advancement.
Store Manager
Xtreme Books & Videos
12.2015 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Improved efficiency and accuracy of inventory management by implementing new stock control system.
- Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Managed inventory control, cash control, and store opening and closing procedures.
Associate
Cumbl Cookie
01.2022 - 03.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Resolved customer inquiries and complaints effectively, enhancing overall shopping experience
- Performed inventory control procedures to manage stock.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Decorated cookies using various techniques to enhance aesthetic appeal.
- Assisted in preparing and mixing icing to ensure quality consistency.
- Maintained cleanliness of workstations by adhering to food safety guidelines.
- Collaborated with team members to design new cookie themes for seasonal events.
- Executed detailed designs on cookies, demonstrating precision and creativity.
- Trained new employees on decorating techniques and best practices for efficiency.
- Streamlined decoration processes, reducing time spent on repetitive tasks.
- Provided feedback on ingredient quality, contributing to improved product standards.
- Optimized productivity by mastering various decorating techniques including icing piping, airbrushing, and hand painting.
- Stayed up-to-date on industry trends through attending workshops and networking events focused on baking and confectionery artistry.
- Contributed to positive work culture by supporting colleagues during high-pressure periods or staff shortages.
- Maintained a clean, organized, and sanitized workstation, ensuring compliance with health regulations.
- Enhanced customer satisfaction by creating visually appealing and delicious custom cookie designs.
- Helped maintain overall store appearance while also keeping the display cases stocked with fresh cookies throughout the day.
Education
No Degree -
East Bay High School
Gibsonton, FLGED -
Penn Foster Career School
Scranton, PASkills
Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Team leadership and coaching
- Inventory management
- Store merchandising
- Retail inventory management
- Cash management
- Shift scheduling
- Recruitment and hiring
- POS systems
- Operations management
- Policies and procedures
- Product merchandising
- Payroll management
- Bank deposit procedures
- Bank and safe deposits
Retail store operations
Cash handling
Opening and closing procedures
Team leadership
Goal oriented
Cash handling accuracy
Pricing and labeling
Staff training and development
POS system operation
Flexible schedule
Sales training
Customer needs assessment
Merchandise displays
Mentoring and training
Staff supervision
Persistent and resilient
Inventory oversight
Shift scheduling
Meeting sales goals
Certification
Food Handling Safety
Work Place Violence Prevention
Customer Experience
Osha Compliance
Accomplishments
- Supervised team of 30 staff members.
- Resolved Customer Complaints
- Handled Workplace Issues
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved positive increase in sales by completing inventory, cycle counts and lowering Zero sales with strong leadership with accuracy and efficiency.
Timeline
Operations Manager
Dollar Tree
12.2024 - 11.2025
Merchandise Manger
Dollar Tree
10.2024 - 05.2025
Store Manager
Dollar Tree
10.2022 - 05.2026
Associate
Cumbl Cookie
01.2022 - 03.2023
Store Manager
Xtreme Books & Videos
12.2015 - 10.2023
Lead Sales Associate
Jlo Beauty Supply
No Degree -
East Bay High School
GED -
Penn Foster Career School