Macy Dolan
Niagara Falls
Summary
Dynamic and dedicated professional with experience as a Student Assistant at the University at Buffalo, recognized for exceptional customer service and conflict resolution skills which can be applied to a variety of clinical and athletic settings. Proficient in Microsoft Excel and adept at managing adversity, I thrive in fast-paced environments while delivering outstanding results and fostering positive interactions.
Overview
3
3
years of professional experience
Work History
Student Assistant
University at Buffalo
05.2024 - Current
- Working at the front desk to direct students and faculty with appointments in a friendly manner, answering any general questions from students entering the office, answering phone calls in a professional manner, and doing any tasks that the professional staff needed assistance with.
- I have earned a 'Student Assistant of the Month' award for my outstanding abilities in the office.
Server
Outback Steakhouse
07.2022 - Current
- Gave guests a positive and enjoyable dining experience with optimal customer service, waited tables in a busy, fast paced environment, dealt with any customer conflicts in a professional, empathetic manner, performed any necessary cleaning duties to the company standard.
Education
Exercise Science BS -
University At Buffalo
05.2026
Skills
- Determination
- Hardworking
- Application of knowledge
- Information absorption
- Advice incorporation
- Fitness knowledge
- Adversity management
- Calm under pressure
- Conflict resolution
- Microsoft Word
- Microsoft Excel
- Canva
- Practice health coaching sessions
Volunteer Experience
Volunteer, Office of Student Engagement, University at Buffalo, Helped professional staff with award ceremonies, leading to a job as a student assistant due to exceptional work ethic.
Timeline
Student Assistant
University at Buffalo
05.2024 - Current
Server
Outback Steakhouse
07.2022 - Current
Exercise Science BS -
University At Buffalo
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