Macy Duncan
Miami,FL
Summary
I am naturally empathetic and solution-focused. Offering a solid foundation in educational support and mentorship for my students. Including knowledge of academic advising and student engagement strategies, combined with strong communication and problem-solving skills. I am committed to fostering a positive and empowering environment to ensure all students reach their full potential.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Fat Waynes Seafood & Caribbean
Fort Lauderdale, FL
05.2024 - 09.2024
- Supervised daily cash register operations, ensuring accuracy and efficiency in transactions.
- Trained new cashiers on customer service protocols and point-of-sale systems.
- Assisted management in inventory tracking, identifying discrepancies in stock levels.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Maintained cleanliness and organization of the checkout area to ensure a welcoming environment.
Student Success Coach
City Year Miami
Miami, FL
07.2025 - Current
- Facilitated a program to improve students reading literacy.
- Facilitated individualized coaching sessions to enhance student engagement and academic performance.
- Developed and implemented tailored action plans addressing specific student needs and challenges.
- Collaborated with teachers to create supportive learning environments for at-risk students.
- Monitored student progress and provided constructive feedback to foster continuous improvement.
- Mentored students and improved addition and subtraction math scores within small groups.
Education
High School Diploma -
Charles W Flanagan High School
Pembroke Pines, FLSkills
- Patience and tolerance
- Collaboration and teamwork
- Networking and relationship building
- Creativity and innovation
- Multitasking in high - pressure environments
- Learning strategies
- Effective communication
- Emotional support
Timeline
Student Success Coach
City Year Miami
07.2025 - Current
Cashier Team Lead
Fat Waynes Seafood & Caribbean
05.2024 - 09.2024
High School Diploma -
Charles W Flanagan High School