Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Macy Glenn

Bunkie,LA

Summary

Dedicated hospitality professional with expertise in guest relations and operational efficiency. Proven ability to manage server loads while maintaining welcoming environments, resulting in enhanced dining experiences. Committed to delivering exceptional customer service and driving sales growth through effective team collaboration and relationship building. Consistently exceeds performance standards and sales targets.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Server

Mariner's Restaurant
Natchitoches, LA
08.2024 - Current
  • Welcomed guests upon arrival.
  • Delivered exceptional customer support to guarantee contentment.
  • Trained newly hired servers.
  • Kept updated on menu offerings, garnishes, and ingredients.
  • Processed customer orders promptly.
  • Processed monetary transactions with precision.
  • Operated POS terminals to input orders, split bills and calculate totals.

Lifeguard & Cashier

Gator Grounds RV Resort
Bunkie, LA
04.2024 - 07.2024
  • Supervised pool area to ensure swimmer safety.
  • Welcomed customers and addressed inquiries about available products.
  • Operated cash register with speed and precision.
  • Verified accuracy of starting cash in drawers.
  • Processed customer transactions including changes and credits.
  • Restocked shelves with merchandise as required.
  • Maintained food safety compliance during preparation.

Retail Sales Associate

Be Encourage Upscale Resale
Bunkie, LA
08.2023 - 04.2024
  • Guided customers to suitable products for their requirements.
  • Supplied detailed product information.
  • Handled point-of-sale transactions efficiently.
  • Welcomed customers as they entered the store.
  • Ensured a sanitary workspace by sweeping and dusting floors.
  • Handled customer complaints promptly.
  • Recommended complementary products to enhance customer purchases.
  • Promoted exclusive deals to boost sales.

Education

High School Diploma -

Bunkie Magnet High School
Bunkie, LA
05-2024

Skills

  • Hostess support
  • Table resetting
  • Daily specials memorization
  • Team member support
  • Order delivery practices
  • Food inspection
  • Item promotion
  • Specials promotion
  • Sales expertise
  • Positive and professional
  • Exceptional customer service
  • Fast Learner
  • Organization
  • Interpersonal Communication
  • Verbal Communication
  • Dependable and Responsible

Affiliations

  • Volunteer to work with children at local churches
  • Member of Phi Mu Kappa Iota

Certification

  • Food Safe Certification
  • Alcohol Safe Certification

References

References available upon request.

Timeline

Server

Mariner's Restaurant
08.2024 - Current

Lifeguard & Cashier

Gator Grounds RV Resort
04.2024 - 07.2024

Retail Sales Associate

Be Encourage Upscale Resale
08.2023 - 04.2024

High School Diploma -

Bunkie Magnet High School
Macy Glenn