Macy Hines
Shippensburg,PA
Summary
Hard worker with a deep passion for helping students excel by supporting teachers and enhancing classroom environments. Proficient in organizing supplies, cleaning rooms, and planning fun activities. Good tutoring, recordkeeping, and time management skills. A lot of mentorship. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
Work History
Mentor
Ship New Horizons
Frederick, Maryland
06.2026 - Current
- Coordinated community outreach initiatives to connect with diverse populations seeking guidance.
- Assisted in evaluating program effectiveness to enhance future mentorship opportunities.
- Mentored individuals on professional development topics such as communication skills, problem-solving and goal setting.
- Talked with individuals, sharing positive life experiences to encourage improved self-esteem and boost socialization.
Bartender
Upper Deck Bar & Grill
Mount Airy, Maryland
05.2025 - Current
- Managed inventory levels to ensure product availability.
- Assisted in training new bartenders on procedures and recipes.
- Engaged with customers to create a welcoming atmosphere.
- Greeted customers and provided excellent customer service.
Babysit Children with Autism
Mark Schmitt
DC area , MD
06.2022 - Current
- Organized educational activities that promoted learning and creativity.
- Communicated effectively with parents about children's daily activities and needs.
- Managed daily routines, including nap times and hygiene practices.
- Created a safe and nurturing environment for children to thrive.
- Developed strong relationships with children, fostering trust and comfort.
Special Education Instructional Assistant
Frederick County Public Schools
Frederick, MD
06.2022 - 08.2024
- Provided assistance to students with special needs, including those with physical and learning disabilities.
- Monitored student progress and communicated results to teachers and parents as needed.
- Supported teachers by helping to implement classroom instruction and activities.
- Assisted with physical therapy exercises designed to improve motor skills and coordination.
- Provided guidance in resolving conflicts between peers in accordance with school policies.
Restaurant Hostess
Olive Garden
Frederick, MD
08.2020 - 08.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Server
Olive Garden
Frederick, MD
08.2020 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
Restaurant Worker
Manhattan Pizza
Frederick, MD
08.2018 - 08.2020
- Greeted customers and provided friendly customer service.
- Assisted in taking orders, preparing food, and delivering food to tables in a timely manner.
- Kept work area clean and organized throughout shift.
Education
High School Diploma -
Urbana High School
Ijamsville, MD05-2022
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- College Athlete - Heptathlon
- Group and individual instruction
- Progress Reporting
- Feeding Assistance
- Menu Memorization
- Liquor, wine, and food service
- Beverage Preparation
- Transition planning
- Food Delivery
- Order Management
- Behavior management
- Team collaboration
- Conflict resolution
Timeline
Mentor
Ship New Horizons
06.2026 - Current
Bartender
Upper Deck Bar & Grill
05.2025 - Current
Babysit Children with Autism
Mark Schmitt
06.2022 - Current
Special Education Instructional Assistant
Frederick County Public Schools
06.2022 - 08.2024
Restaurant Hostess
Olive Garden
08.2020 - 08.2024
Server
Olive Garden
08.2020 - 08.2024
Restaurant Worker
Manhattan Pizza
08.2018 - 08.2020
High School Diploma -
Urbana High School
Shippensburg University of Pennsylvania