Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Macy Miles

Ellsworth,ME

Summary

Recent graduate with foundational knowledge in Mental Health and Human Services and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Family Visitation Specialist

Aroostook Mental Health Center
03.2025 - Current
  • Facilitate visits and maintain accurate documentation for each visitation session, noting observations, concerns, or incidents
  • Work with the biological parents and resource parents to schedule visitation
  • Ensure child safety during visits by closely monitoring interactions and providing appropriate guidance when needed.

MRC Intern - Peer Recovery Coach

Healthy Acadia
11.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Coach individuals who currently are in recovery or are an affected other with available resources they made need extra support with such as, transportation, food, therapists, or housing.
  • Attend events in the community to help bring awareness of our services that we provide.

Phlebotomist

Quest Diagnostics
05.2023 - 04.2024
  • Performed venipuncture and skin puncture on patients of all ages.
  • Collected blood samples in a safe and sanitary manner according to established procedures.
  • Verified patient identification prior to collection of specimens using two forms of ID verification.
  • Labeled blood vials with critical information like time of collection, date and patient name.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

Caregiver

Comfort Keepers
12.2022 - 05.2023
  • ADL's
  • Provided companionship
  • Transported to and from doctors appointments/errands
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Helped maintain the safety of the client's environment

BHP 2/ Shift Lead

Kidspeace
02.2021 - 08.2022
  • Assigned a staff member to each client
  • Ensured that chores and schedules were completed on time and in a timely manner.
  • Ensured that all safety protocols were followed at all times.
  • Provided guidance and support to other team members as needed.
  • Participated in weekly meetings with management team to discuss strategies and goals.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Administered medications
  • Completed all necessary documentation

Caregiver

Cahoon Care
08.2020 - 01.2021
  • Supported individuals in their homes with their ADL's
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.

BHP

Kidspeace
12.2019 - 07.2020
  • I was assigned a client each shift and was there to help them complete programming each day
  • I worked with them on becoming more independent and help them cope with their problems in an appropriate way
  • I helped clean the unit and did the documentation needed each night
  • I also administered medications.

CRMA/Assistant Manager

Grant Enterprises
12.2018 - 12.2019
  • Medication administration
  • Monitored resident safety and well-being throughout the day.
  • Performed regular rounds to ensure that residents were safe and comfortable.
  • Assisted clients with their ADL's
  • Documented orders, daily activities, weekly schedules and team performance.

Cashier

Trenton IGA
10.2018 - 01.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Opened the store and prepped coffee stations
  • Cleaned and closed the store at the end of each night

Caregiver

Private home care
05.2016 - 12.2018
  • Hired by an older gentleman to help him with his daily activities
  • Transported to and from appointments/errands
  • Companionship
  • Meal preparation, daily chores

Education

Bachelor of Science - Mental Heath And Human Services

University of Maine At Augusta
Ellsworth, ME
05-2025

GED -

Adult Education
Ellsworth, ME
06.2018

Skills

  • Strong communication skills
  • Attention to detail
  • Client/Child advocacy
  • Child development
  • Child welfare
  • Problem-solving abilities
  • Professional boundaries

Certification

Behavioral Health Professional

Direct Support Professional

State Registered Peer Recovery Coach

Timeline

Family Visitation Specialist

Aroostook Mental Health Center
03.2025 - Current

MRC Intern - Peer Recovery Coach

Healthy Acadia
11.2024 - Current

Phlebotomist

Quest Diagnostics
05.2023 - 04.2024

Caregiver

Comfort Keepers
12.2022 - 05.2023

BHP 2/ Shift Lead

Kidspeace
02.2021 - 08.2022

Caregiver

Cahoon Care
08.2020 - 01.2021

BHP

Kidspeace
12.2019 - 07.2020

CRMA/Assistant Manager

Grant Enterprises
12.2018 - 12.2019

Cashier

Trenton IGA
10.2018 - 01.2019

Caregiver

Private home care
05.2016 - 12.2018

Bachelor of Science - Mental Heath And Human Services

University of Maine At Augusta

GED -

Adult Education

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