Macy Moose
Granite Falls,NC
Summary
Results-driven Sales and Billing Professional excelling in client connection, revenue growth, and exceeding performance targets. Achieved efficiency in invoicing, payment processing, and account reconciliation through strategic financial documentation and customer relationship management. Focused on identifying new business opportunities while ensuring customer satisfaction and retention in fast-paced environments.
Overview
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Work Management Specialist
Bird Electric Enterprises
Hickory, North Carolina
09.2025 - Current
- Coordinated cross-functional teams to align project goals and timelines effectively.
- Developed operational strategies to enhance project delivery efficiency.
- Coordinated with departments to collect and verify billing information, enhancing accuracy in invoicing.
- Managed billing inquiries and resolved discrepancies efficiently.
- Processed invoices using billing software to ensure accurate payments.
- Generated monthly billing reports to identify outstanding payments and analyze trends for improved cash flow management.
- Assisted team in developing streamlined billing procedures.
- Reviewed contracts to ensure proper billing practices were followed.
- Trained new staff on billing software and processes effectively.
- Worked with team members to identify and develop process improvements.
- Analyzed market trends to inform business planning and decision-making processes.
Billing Specialist/ Office Administrator
Utility Lines Construction Services
01.2025 - Current
- Prepared and processed customer invoices for utility construction services, ensuring compliance with project contracts and client requirements.
- Leveraged Microsoft Excel, QuickBooks, and internal ERP systems for efficient billing and administrative reporting.
- Coordinated with project managers to verify service completion before invoicing.
- Managed billing adjustments and ensured compliance with company policies.
- Processed customer billing inquiries and resolved discrepancies efficiently.
Makeup Artist
MacyMBeauty
05.2021 - Current
- Coordinated onsite and offsite makeup appointments, enhancing client satisfaction and loyalty.
- Managed financial tracking, inventory coordination and social media marketing.
- Oversaw financial tracking, inventory coordination, and social media marketing to streamline operations and boost brand visibility.
Inside Sales Representative
Professional Sports Publications
07.2024 - 10.2024
- Identified customer needs, delivered tailored solutions, and addressed objections through consultations.
- Negotiated prices and terms of sales and service agreements to align with customer needs.
- Established trust with customers to encourage loyalty.
Server
Town Tavern Blowing Rock
01.2024 - 08.2024
- Welcomed customers at the entrance to create a friendly atmosphere.
- Communicated effectively with customers and team members to ensure smooth operations.
- Addressed concerns quickly and escalated issues to management for resolution.
Server
Vittles Restaurant
05.2022 - 12.2023
- Welcomed customers upon arrival at the store.
- Resolved customer concerns promptly and escalated issues to management for resolution.
- Communicated effectively with customers and team members to ensure smooth operations.
Sales Associate
7th Moon Boutique
04.2021 - 08.2022
- Arranged merchandise with signage and appealing displays to boost customer engagement and reduce overstock.
- Assessed customer needs to deliver tailored assistance and detailed product information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold products by highlighting unique features and educating customers on effective usage.
Education
Bachelor - Exercise Science
Appalachian State University
Boone, NC 05.2020 - 01.2023
High School - Cum Laude Honors
Maiden High School
Skills
- Invoicing accuracy
- Financial analysis
- Inventory Control
- Payroll management
- Sales Strategies
- Cross-functional collaboration
- Organizational skills
- Training design
- Analytical Problem Solver
- Team collaboration
- Communication skills
- High stamina
Additional Information
GPA: 4.1
Accomplishments
- Member of Alpha Delta Pi (2020-2023)
- Dean’s List - Fall 2020, Spring 2020, Fall 2021
- Graduated Cum Laude
Activities
- Honor Art Society (2016-2020)
- Beta Club Member (2016-2020)
- Varsity Blue Member (2016-2020)
References
References available upon request.
Timeline
Work Management Specialist
Bird Electric Enterprises
09.2025 - Current
Billing Specialist/ Office Administrator
Utility Lines Construction Services
01.2025 - Current
Inside Sales Representative
Professional Sports Publications
07.2024 - 10.2024
Server
Town Tavern Blowing Rock
01.2024 - 08.2024
Server
Vittles Restaurant
05.2022 - 12.2023
Makeup Artist
MacyMBeauty
05.2021 - Current
Sales Associate
7th Moon Boutique
04.2021 - 08.2022
Bachelor - Exercise Science
Appalachian State University
05.2020 - 01.2023
High School - Cum Laude Honors
Maiden High School