Summary
Overview
Work History
Education
Skills
Timeline
Generic

Macy Nelson

Albuquerque,NM

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Provides fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.

Overview

18
18
years of professional experience

Work History

Retail Sales Associate

Ross
Albuquerque, New Mexico
07.2026 - Current
  • Stock and fill retail floor
  • Assist customers in finding items
  • Assist in dressing room with customers and with clean up
  • Put items away that customers didn't want at checkout
  • Processed customer transactions at checkout and assist in long lines
  • Managed opening and closing procedures for the store in stocking and cleanup.

CAP II STOCKING AND UNLOADING

Walmart
Idaho Falls, Idaho
11.2022 - 08.2024
  • Sorting and unloading general inventory trailers.
  • Operate to move bulk goods for storage.
  • Managing warehouse systems and pallets.
  • Stocking in-store merchandise in a clean organized fashion for display.

CASHIER AND SALES ASSOCIATE

The Body Shoppe
Albuquerque, NM
09.2011 - 12.2014
  • Verified that customers are of legal age to purchase restricted items.
  • Maintained cash accuracy by working with supervisor to correct deficiencies.
  • Utilized point of sale system to process payments and transactions.
  • Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
  • Monitored customer traffic and proactively addressed potential issues.

RETAIL ASSOCIATE

Bath and Body Works
Albuquerque, NM
01.2009 - 09.2011
  • Organized sales floor in accordance with company merchandising standards.
  • Promoted store products by actively engaging customers and providing product demonstrations.
  • Initiated contactless transactions using digital payment methods including Apple Pay/ Google Pay.

Education

Associate Applied Science A.A.S. - Legal Studies

Central New Mexico Community College
Albuquerque, NM
12-2010

High School Diploma -

Olympus High School
SLC, Utah
05-2001

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Point of sale systems
  • Organizational skills
  • Barista experience at Cocoa Cafe Salt Lake City, Utah

Timeline

Retail Sales Associate

Ross
07.2026 - Current

CAP II STOCKING AND UNLOADING

Walmart
11.2022 - 08.2024

CASHIER AND SALES ASSOCIATE

The Body Shoppe
09.2011 - 12.2014

RETAIL ASSOCIATE

Bath and Body Works
01.2009 - 09.2011

Associate Applied Science A.A.S. - Legal Studies

Central New Mexico Community College

High School Diploma -

Olympus High School
Macy Nelson