Macy Scoggins
WOODLAND,PA
Summary
Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.
Overview
13
13
years of professional experience
Work History
Bank Teller
First Commomwealth Bank
05.2021 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Counted and packaged currency and coins.
Event Rental Consultant
Best Event Rental
07.2011 - 04.2021
- Answered client phone calls regarding rental information for their upcoming events
- Counted rental inventory
- Helped clients obtain the best equipment for their perfect event
Education
Associates In Specialized Business - Business Management
Bradford School of Business
Pittsburgh, PASkills
- Professionalism and Courtesy
- Money Handling
- Deposit and withdrawal management
- Cash counting
- Transaction Processing
- Listening and Comprehension
- Data Entry Efficiency
- Balance Transfers
- Data inputting
Timeline
Bank Teller
First Commomwealth Bank
05.2021 - Current
Event Rental Consultant
Best Event Rental
07.2011 - 04.2021
Associates In Specialized Business - Business Management
Bradford School of Business