Overview
Work History
Education
Skills
Websites
Timeline
Generic

Macy Sumrall

Manor,TX

Overview

5
5
years of professional experience

Work History

Recruiting Operations Analyst

Vista Equity Partners
Austin, TX
04.2023 - Current
  • Manages recruiting logistics for executive and junior roles.
  • Schedules interviews via Outlook and iCIMS.
  • Relays new hire details to managers, partners, IT, HR, legal, and compliance.
  • Coordinates event and team planning.
  • Drafts and processes offer letters and employment agreements in Workday.
  • Developed a firm-wide candidate survey for Net Promoter Score.
  • Manages relationships with background check providers.
  • Handles multiple projects and deadlines under pressure.

Finance, Administrative, and Engineering Recruiter

Epitec
04.2022 - 04.2023
  • Managed hiring processes across LinkedIn, Monster, and Indeed.
  • Sourced and recruited top talent for Fortune 500 companies like Samsung, Microsoft, and Meta.
  • Performed data entry, mail merging, and candidate management using MS Suite.
  • Organized coaching sessions for interview readiness.
  • Negotiated salary, benefits, and closed hires.

Recruiter 2

Sitepro Solutions
12.2021 - 03.2022
  • Developed strong relationships with candidates through regular phone communication.
  • Contacted between 50-75 warm leads daily.
  • Supported onboarding process by ensuring accurate completion of needed forms.
  • Ensured top-quality assistance and addressed all employee issues.
  • Worked cross-functionally with all departments, including payroll, compliance, and human resources.

Customer Service Manager/Recruiter

Target
02.2021 - 11.2021
  • Achieved consistent 5-10% increase in store net promoter score through guest surveys and customer loyalty programs.
  • Led in-person, phone, and video interviews to identify qualified candidates.
  • Handled performance management documentation aspects for workforce comprising 50-75 employees.
  • Secured rapid career growth by excelling in key roles within the store.
  • Directed teams of 20-30 guest service advocates, overseeing adherence to policies.
  • Delivered department-specific training and shadowing sessions for new hires' first week.

Account Manager

Dell Technologies
06.2020 - 02.2021
  • Managed U.S. business relationships, handling 30-50 calls and emails daily for sales and client upgrades.
  • Led a training focus group, addressing training needs and career advancement, and recruited for University Relations.
  • Sold Dell's portfolio to small businesses, boosting revenue and collaborating with cross-functional resources.

Education

Bachelor's Degree - Business Management, Human Resources Concentration

Texas State University
01.2020

Skills

  • Workday / Onboarding
  • iCIMS / ATS
  • ServiceNow
  • Leadership
  • Critical thinking
  • Organization & Communication
  • Interview Scheduling
  • Very high-paced environment

Timeline

Recruiting Operations Analyst

Vista Equity Partners
04.2023 - Current

Finance, Administrative, and Engineering Recruiter

Epitec
04.2022 - 04.2023

Recruiter 2

Sitepro Solutions
12.2021 - 03.2022

Customer Service Manager/Recruiter

Target
02.2021 - 11.2021

Account Manager

Dell Technologies
06.2020 - 02.2021

Bachelor's Degree - Business Management, Human Resources Concentration

Texas State University
Macy Sumrall