Macy Sumrall
Manor,TX
Overview
5
5
years of professional experience
Work History
Recruiting Operations Analyst
Vista Equity Partners
Austin, TX
04.2023 - Current
- Manages recruiting logistics for executive and junior roles.
- Schedules interviews via Outlook and iCIMS.
- Relays new hire details to managers, partners, IT, HR, legal, and compliance.
- Coordinates event and team planning.
- Drafts and processes offer letters and employment agreements in Workday.
- Developed a firm-wide candidate survey for Net Promoter Score.
- Manages relationships with background check providers.
- Handles multiple projects and deadlines under pressure.
Finance, Administrative, and Engineering Recruiter
Epitec
04.2022 - 04.2023
- Managed hiring processes across LinkedIn, Monster, and Indeed.
- Sourced and recruited top talent for Fortune 500 companies like Samsung, Microsoft, and Meta.
- Performed data entry, mail merging, and candidate management using MS Suite.
- Organized coaching sessions for interview readiness.
- Negotiated salary, benefits, and closed hires.
Recruiter 2
Sitepro Solutions
12.2021 - 03.2022
- Developed strong relationships with candidates through regular phone communication.
- Contacted between 50-75 warm leads daily.
- Supported onboarding process by ensuring accurate completion of needed forms.
- Ensured top-quality assistance and addressed all employee issues.
- Worked cross-functionally with all departments, including payroll, compliance, and human resources.
Customer Service Manager/Recruiter
Target
02.2021 - 11.2021
- Achieved consistent 5-10% increase in store net promoter score through guest surveys and customer loyalty programs.
- Led in-person, phone, and video interviews to identify qualified candidates.
- Handled performance management documentation aspects for workforce comprising 50-75 employees.
- Secured rapid career growth by excelling in key roles within the store.
- Directed teams of 20-30 guest service advocates, overseeing adherence to policies.
- Delivered department-specific training and shadowing sessions for new hires' first week.
Account Manager
Dell Technologies
06.2020 - 02.2021
- Managed U.S. business relationships, handling 30-50 calls and emails daily for sales and client upgrades.
- Led a training focus group, addressing training needs and career advancement, and recruited for University Relations.
- Sold Dell's portfolio to small businesses, boosting revenue and collaborating with cross-functional resources.
Education
Bachelor's Degree - Business Management, Human Resources Concentration
Texas State University
01.2020
Skills
- Workday / Onboarding
- iCIMS / ATS
- ServiceNow
- Leadership
- Critical thinking
- Organization & Communication
- Interview Scheduling
- Very high-paced environment
Timeline
Recruiting Operations Analyst
Vista Equity Partners
04.2023 - Current
Finance, Administrative, and Engineering Recruiter
Epitec
04.2022 - 04.2023
Recruiter 2
Sitepro Solutions
12.2021 - 03.2022
Customer Service Manager/Recruiter
Target
02.2021 - 11.2021
Account Manager
Dell Technologies
06.2020 - 02.2021
Bachelor's Degree - Business Management, Human Resources Concentration
Texas State University