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Macy Sumrall
Manor,
TX
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Overview
5
5
years of professional experience
Work History
Recruiting Operations Analyst
Vista Equity Partners
Austin, TX
04.2023 - Current
Manages recruiting logistics for executive and junior roles.
Schedules interviews via Outlook and iCIMS.
Relays new hire details to managers, partners, IT, HR, legal, and compliance.
Coordinates event and team planning.
Drafts and processes offer letters and employment agreements in Workday.
Developed a firm-wide candidate survey for Net Promoter Score.
Manages relationships with background check providers.
Handles multiple projects and deadlines under pressure.
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Finance, Administrative, and Engineering Recruiter
Epitec
04.2022 - 04.2023
Managed hiring processes across LinkedIn, Monster, and Indeed.
Sourced and recruited top talent for Fortune 500 companies like Samsung, Microsoft, and Meta.
Performed data entry, mail merging, and candidate management using MS Suite.
Organized coaching sessions for interview readiness.
Negotiated salary, benefits, and closed hires.
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Recruiter 2
Sitepro Solutions
12.2021 - 03.2022
Developed strong relationships with candidates through regular phone communication.
Contacted between 50-75 warm leads daily.
Supported onboarding process by ensuring accurate completion of needed forms.
Ensured top-quality assistance and addressed all employee issues.
Worked cross-functionally with all departments, including payroll, compliance, and human resources.
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Customer Service Manager/Recruiter
Target
02.2021 - 11.2021
Achieved consistent 5-10% increase in store net promoter score through guest surveys and customer loyalty programs.
Led in-person, phone, and video interviews to identify qualified candidates.
Handled performance management documentation aspects for workforce comprising 50-75 employees.
Secured rapid career growth by excelling in key roles within the store.
Directed teams of 20-30 guest service advocates, overseeing adherence to policies.
Delivered department-specific training and shadowing sessions for new hires' first week.
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Account Manager
Dell Technologies
06.2020 - 02.2021
Managed U.S. business relationships, handling 30-50 calls and emails daily for sales and client upgrades.
Led a training focus group, addressing training needs and career advancement, and recruited for University Relations.
Sold Dell's portfolio to small businesses, boosting revenue and collaborating with cross-functional resources.
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Education
Bachelor's Degree - Business Management, Human Resources Concentration
Texas State University
01.2020
Skills
Workday / Onboarding
iCIMS / ATS
ServiceNow
Leadership
Critical thinking
Organization & Communication
Interview Scheduling
Very high-paced environment
Websites
www.linkedin.com/in/macy-sumrall/
Timeline
Recruiting Operations Analyst
Vista Equity Partners
04.2023 - Current
Finance, Administrative, and Engineering Recruiter
Epitec
04.2022 - 04.2023
Recruiter 2
Sitepro Solutions
12.2021 - 03.2022
Customer Service Manager/Recruiter
Target
02.2021 - 11.2021
Account Manager
Dell Technologies
06.2020 - 02.2021
Bachelor's Degree - Business Management, Human Resources Concentration
Texas State University