Macy Thompson
Boone,NC
Summary
Reliable and compassionate professional offering experience in working in a team environment, creating learning activities, maintaining safety, and supporting independence. Well-versed in needs and behaviors of children with special needs.
Overview
3
3
years of professional experience
Work History
Shift Manager
Handles Homemade Ice Cream
Cornelius, NC
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Childcare Provider
The Cove Church
Mooresville, NC
05.2024 - 08.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Restaurant Hostess
Novanta 90
Mooreville, NC
08.2022 - 04.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Cashier
Palmberries
Mooreville, North Carolina
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
Education
Bachelor of Science - Special Education
Appalachian State University
Boone, NC12-2027
Skills
- Patience and Empathy
- Team Leadership
- Time Management
- Verbal and written communication
- Positive Reinforcement
- Child Safety Protocols
Volunteer Work
- September 2021 - Current: Volunteer weekly at The Cove Church as a one-on-one support for a child with special needs. Assist the child in participating in group activities and engaging with other children.
Timeline
Childcare Provider
The Cove Church
05.2024 - 08.2024
Shift Manager
Handles Homemade Ice Cream
04.2023 - Current
Restaurant Hostess
Novanta 90
08.2022 - 04.2023
Cashier
Palmberries
06.2021 - 08.2022
Bachelor of Science - Special Education
Appalachian State University
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