Macy Treat
Morrison,OK
Summary
Responsible and reliable support staff member manages day-to-day reception duties, answering phones, fielding inquiries and responding to emails. Possesses strong problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines.
Overview
6
6
years of professional experience
Work History
Support Staff
Eskimo Joes
07.2021 - Current
- Training over 30 new support staff.
- Answered telephone and assisted callers by providing information or directing to appropriate employee.
- Attended training sessions to stay updated on procedures and services.
- Processed customer orders using established processes to support accuracy and consistency.
Babysitter
Kassie Stoneman
11.2019 - 05.2022
- Picked up two children from school each day
- Monitored their chores.
- Spent about 25 hours with them per week.
- Communicated positively with children and guardians.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Assisted children with homework assignments and special projects across different subjects.
- Provided safe transportation to and from school and extracurricular activities.
Waitress
Morrison Cafe
11.2017 - 04.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs around 250 guests per 8 hour shift.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Marketing
Oklahoma State University
Stillwater, OK12.2024
Associates - Business Administration
Northern Oklahoma College
Tonkawa, OK05.2022
Skills
- Customer Relations
- Dependable and Responsible
- Flexible and Adaptable
- Teamwork and Collaboration
- Relationship Building
- Interpersonal Communication
- Public Speaking
Timeline
Support Staff
Eskimo Joes
07.2021 - Current
Babysitter
Kassie Stoneman
11.2019 - 05.2022
Waitress
Morrison Cafe
11.2017 - 04.2020
Bachelor of Science - Marketing
Oklahoma State University
Associates - Business Administration
Northern Oklahoma College
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