Summary
Overview
Work History
Education
Skills
Volunteer at Pine River Fire Department
Timeline
Generic

Macy Wesbrock

Merrill,WI

Summary

Extensive customer service background through many different jobs. Ability to connect and help people of any age. Medical background that allows me to have more knowledge on subjects in critical times. Able to keep confidentiality in times of need. Experienced under high pressure situations.

Overview

6
6
years of professional experience

Work History

Personal Care Worker

Bell Tower Residence
08.2022 - Current
  • Assisted residents daily with tasks to care for themselves with dignity.
  • Provided assistance in daily living activities by dressing, helping to eat, bathing, toileting and other skills needed.
  • Developed relationships with residents and families by earning their trust and communicating what steps need to be taken in order to properly care for said person.
  • Used communication skills to care for residents of sound mind as well as those with Alzheimer's or other conditions that hinder ability to communicate normally.

Dance Teacher

Brooke's School of Dance
09.2019 - Current
  • Taught dancers ages 2-17, giving me many skills to work with a broad age range.
  • Formed relationships with the whole dance staff along with many of the dancers and their families
  • Learned how to meet different peoples needs by the age and skill set they have
  • Assisted with daily tasks such as cleaning, doing paperwork and other odd jobs

Order Staff

Fraternal Order of Eagles
07.2019 - 08.2023
  • Used customer service tasks while taking orders by phone
  • Talked to customers in the dining room along with the bar and fulfilled needs that were asked of me.
  • Assisted in cooking and cleaning in the kitchen area
  • Bussed tables when we were short staffed which allowed me to have genuine conversations with customers
  • Trained many new hires that came in during the time of my employment

Receptionist

MLD Auto Repair
06.2022 - 08.2022
  • Greeted customers as they came in and helped them get what they need
  • Took phone calls for appointments, business deals and general car questions
  • Completed daily tasks such as cleaning, organizing our products and paperwork


Education

No Degree - Emergency Medical Responder

Northcentral Technical College
Wausau, WI
01-2025

High School Diploma -

Merrill High School
Merrill, WI
05-2024

Skills

  • Customer Service
  • Ability to connect with people of any age
  • Client Confidentiality
  • Behavioral management
  • Empathetic both in person and over the phone

Volunteer at Pine River Fire Department

Started in September of 2023 through currently

Timeline

Personal Care Worker

Bell Tower Residence
08.2022 - Current

Receptionist

MLD Auto Repair
06.2022 - 08.2022

Dance Teacher

Brooke's School of Dance
09.2019 - Current

Order Staff

Fraternal Order of Eagles
07.2019 - 08.2023

No Degree - Emergency Medical Responder

Northcentral Technical College

High School Diploma -

Merrill High School

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