Report store performance and design improvement plans
Coordinate and execute company marketing and sales goals
Complete store information reports, inventory management, and replenishment
Improved customer satisfaction by addressing and resolving complaints promptly.
Mentored 15+ junior staff members in their professional development by offering guidance/support in their assigned roles.
Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
General Manager
WaterWay Carwash
12.2019 - 08.2021
Managed budget implementations, employee reviews, training, schedules, and safety protocols.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction for a team of 30+.
Implemented operational strategies and effectively built customer and employee loyalty.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Enhanced workplace safety by conducting thorough inspections and identifying potential hazards.
Dog Walker
Friends And Neighbors
06.2010 - 11.2018
Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Built trust with clients by consistently maintaining clear communication regarding their pets'' needs and progress.
Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Enhanced pet well-being through regular exercise, playtime, and companionship during walks.
Administered medication to pets as required, ensuring adherence to health protocols.
Babysitter
Friends And Neighbors
01.2010 - 01.2014
Played games, worked on puzzles, and read books to young children.
Maintained a clean and organized environment to ensure the well-being of children under care.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Communicated with parents regarding children's progress and development, raising any issues.
Vacation Bible School Volunteer
First Christian Church of Florissant
06.2008 - 06.2012
Worked with parents to ease transitions at beginning and end of VBS.
Served as a positive role model for children by demonstrating empathy, kindness, and strong moral character throughout interactions with peers and students alike.
Provided one-on-one assistance to students needing extra help or attention, ensuring their comprehension of lessons and participation in activities.
Managed groups of children during various activities, maintaining a safe and orderly environment for all participants.
Prepared classroom materials and set up learning spaces each day, creating welcoming environments conducive to positive spiritual growth.
Girl Scout
Girl Scouts of the USA
03.2006 - 03.2012
Boosted morale within troop by regularly acknowledging accomplishments and celebrating milestones together as a team.
Fostered culture of inclusivity and teamwork through development of group activities and challenges.
Coordinated with local organizations to arrange educational field trips, broadening horizons of troop members.
Facilitated achievement of merit badges, guiding scouts through necessary steps and requirements.
Planned and executed local community service projects, fostering sense of civic responsibility among troop members.