Madalyn Grimm
BELVIDERE,Illinois
Summary
Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Crew Member Trainer
McDonalds
08.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Maintained current knowledge of all team position requirements.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Documented training and progress on database to enable tracking history and maintain accurate records.
- Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Built and maintained professional relationships with vendors and suppliers.
Education
Bachelor of Science - Disability And Rehabilitation Servies
Northern Illinois University
Dekalb, IL08.2027
Skills
- Shipment Preparation
- Sales Expertise
- Performance Motivation
- Complaint Resolution
- Customer Service
- Multi-Tasking Skill
- Role Modeling
- Trainer Mentoring
- Organizational Efficiency
- Timely Food Delivery
- Conflict Resolution Techniques
- Team Leadership
Timeline
Crew Member Trainer
McDonalds
08.2022 - Current
Bachelor of Science - Disability And Rehabilitation Servies
Northern Illinois University
Similar Profiles
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Chloe ShorterChloe Shorter
Crew Member at McdonaldsCrew Member at Mcdonalds
Kai HaslamKai Haslam
Floor manager at McDonaldsFloor manager at McDonalds
Viviana AparicioViviana Aparicio
Team Member at Chick-fil-ATeam Member at Chick-fil-A