Madalyn Howe
Fenton,MI
Summary
Dedicated student with strong customer service and teamwork skills. Experienced in efficient operations management and effective communication, ensuring positive customer experiences and streamlined processes.
Overview
2
2
years of professional experience
Work History
Crew Member
Mochinut
Kalamazoo, Michigan
11.2025 - Current
- Provided friendly customer service during high-volume hours.
- Operated cash register and handled customer transactions efficiently.
- Collaborated with team members to ensure smooth operations during shifts.
Vice President of Operations
Alpha Omicron Pi Sorority
Kalamazoo, Michigan
11.2025 - Current
- Collaborated with chapter leaders to streamline communication and processes.
- Monitored performance metrics to ensure that established objectives were met or exceeded.
- Coordinated meeting attendance, documented meeting minutes, and oversaw updates to chapter bylaws.
Server
The Barn Restaurant & Bar
Fenton, Michigan
05.2025 - Current
- Managed multiple tables efficiently while addressing customer inquiries promptly.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Vice President of Recruitment
Alpha Omicron Pi Sorority
Kalamazoo, Michigan
11.2024 - 11.2025
- Led and executed the chapter’s recruitment strategy, coordinating events, timelines, and member participation to attract and select new members.
- Trained and guided members on recruitment policies, values-based selection, and professional conduct during the recruitment process.
- Collaborated with the executive board and advisors to ensure recruitment activities aligned with organizational standards, bylaws, and university regulations.
Server
Leo's Coney Island
Fenton, Michigan
05.2024 - 04.2025
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Implemented feedback from customers to improve service quality and menu offerings.
Education
Some College (No Degree) - Human Resources Management
Western Michigan University
Kalamazoo, MITimeline
Crew Member
Mochinut
11.2025 - Current
Vice President of Operations
Alpha Omicron Pi Sorority
11.2025 - Current
Server
The Barn Restaurant & Bar
05.2025 - Current
Vice President of Recruitment
Alpha Omicron Pi Sorority
11.2024 - 11.2025
Server
Leo's Coney Island
05.2024 - 04.2025
Some College (No Degree) - Human Resources Management
Western Michigan University