Madalyn Laird
Poplarville
Summary
Organized and dependable candidate successful at managing multiple objectives with a positive attitude. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Driven and adaptable individual with collaborative and proactive approach. Possesses foundational knowledge in Science and demonstrated aptitude in critical thinking and problem-solving.
Overview
2
2
years of professional experience
Work History
Team Lead Receptionist
Hattiesburg Clinic Ear, Nose and Throat
01.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Worked with doctors to make their schedule efficient and manageable
- Scheduled CT, surgery, and post appointments
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Confirmed appointments, communicated with clients, and updated client records.
- Collected payments, processed transactions and updated relevant records.
Receptionist
Hattiesburg Clinic Ear, Nose and Throat
04.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Pear River Community College
Poplarville, MSBachelor of Science - Science
Mississippi State University
Starkville, MS05-2024
High School Diploma -
Sumrall High School
Sumrall, MS05-2019
Skills
- Document management
- Customer service
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Dependability
- Reliable and punctual
- Active learning
Timeline
Team Lead Receptionist
Hattiesburg Clinic Ear, Nose and Throat
01.2024 - Current
Receptionist
Hattiesburg Clinic Ear, Nose and Throat
04.2023 - 01.2024
Pear River Community College
Bachelor of Science - Science
Mississippi State University
High School Diploma -
Sumrall High School
Similar Profiles
Jordan HortonJordan Horton
Medial Assistant at Spartanburg Ear Nose & Throat-Head & Neck Surgery ClinicMedial Assistant at Spartanburg Ear Nose & Throat-Head & Neck Surgery Clinic
Hannah HarrisHannah Harris
Medical Assistant/Scribe at Spartanburg Ear Nose & Throat-Head & Neck Surgery ClinicMedical Assistant/Scribe at Spartanburg Ear Nose & Throat-Head & Neck Surgery Clinic
Samantha WatsonSamantha Watson
Liscensed Audiology Assistant at Austin Ear Nose & Throat ClinicLiscensed Audiology Assistant at Austin Ear Nose & Throat Clinic