Madalyn Swain
Lansing,MI
Summary
Results-driven BOH leader with strong skills in cooking, team coordination, and maintaining high standards in fast-paced environments. Known for staying calm, focused, and solutions‑oriented during peak rushes while supporting line operations. I thrive and take initiative in high-pressure environments and guide teammates to maintain efficiency and quality — all while creating a positive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Klavon's Pizzeria and Pub
Mason, MI
06.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized kitchen environment to enhance efficiency.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with front-of-house management to streamline service delivery and guest satisfaction.
- Monitored compliance with health regulations, maintaining high hygiene standards throughout the kitchen.
- Resolved conflicts among staff promptly, fostering a positive work environment and teamwork.
- Managed food preparation processes, ensuring consistently high-quality dishes for guests.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled large distribution orders and increases, ensuring inventory meets company standards whilst setting the kitchen up for success.
Education
High School Diploma -
Mason High School
Mason, MI01-2024
Skills
- Time management
- Problem-solving
- Verbal and written communication
- Staff development
- Orientation and training
- Recruiting and interviewing
- Workplace safety compliance
- Vendor/Distributor relations and negotiations
- Allergen awareness
- Recipe execution
- Temperature monitoring
Certification
- ServSafe Certification
Timeline
Assistant Manager
Klavon's Pizzeria and Pub
06.2022 - Current
High School Diploma -
Mason High School