Madalyn Van Engen
Tinley park,IL
Summary
Hardworking and motivatied professional eager to contribute to business success with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Jersey Mike's Subs
Tinley Park, IL
11.2023 - Current
- Performed cashier duties such as processing cash and credit card payments, processing returns, and providing change.
- Answered phone calls promptly to processes orders, provide accurate information about menu items or prices, and resolve complaints.
- Talked pleasantly with customers while taking orders to maintain a positive environment for patrons.
- Followed all safety guidelines while operating equipment such as slicers, ovens, and proofers.
- Maintained a presentable restaurant by restocking products, sweeping floors, wiping tables, emptying trash, and cleaning bathrooms.
- Completed opening and closing tasks such as setting up workstations, cleaning lobby and kitchen areas, and restocking supplies.
- Upheld high standards of productivity and quality in operations.
Kitchen Staff Member
Rosati's Pizza Of Tinley Park
Tinley Park, IL
02.2023 - 12.2024
- Prepared foods according to customers' orders and supervisors' instructions, maintaining restaurant standards.
- Operated various kitchen appliances such as mixers, slicers, ovens, and fryers.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
- Followed health and safety guidelines to prevent accidents and ensure a safe working environment.
Cashier
HomeGoods, TJX Companies
Tinley Park, Illinois
03.2021 - 11.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Provided excellent personalized customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Preserved appearance of store by arranging, replenishing, and tidying displays and merchandise racks.
- Trained and mentored new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Victor J. Andrew High School
Tinley Park, IL05-2023
Skills
- Problem-Solving
- Customer service excellence
- Organizational abilities
- Attention to Detail
- Display Setup
- Sales abilities
Certification
- Illinois Food Handler Certificate
Accomplishments
- Phi Kappa Theta Member
References
References available upon request.
Timeline
Crew Member
Jersey Mike's Subs
11.2023 - Current
Kitchen Staff Member
Rosati's Pizza Of Tinley Park
02.2023 - 12.2024
Cashier
HomeGoods, TJX Companies
03.2021 - 11.2021
High School Diploma -
Victor J. Andrew High School