Mitchelle Cevallos
Kearny,NJ
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.
Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
Belleville, New Jersey
11.2022 - Current
- Educated customers on menu items, product ingredients and nutritional values.
- Maintained an organized work area to ensure efficient operations.
- Resolved customer complaints in a professional manner.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Checked expiration dates on all products before serving them to customers.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Served food quickly for positive guest experiences.
- Presented orders to guests within anticipated service times.
- Drove team success by quickly completing assigned tasks.
- Interacted pleasantly with guests to deliver quality customer service.
- Stocked shelves and cases with new or transferred items.
- Organized and restocked supplies to support operations and team productivity.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Bergen Community College
Paramus, NJSkills
- Customer service
- Order processing
- Menu knowledge
- Product presentation
- Efficient operations
- Inventory management
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Critical thinking
- Teamwork and collaboration
- Complex Problem-solving
- Attention to detail
- Visual communication
- Cleaning
- Integrity and honesty
- Willingness to learn
- Crew leadership
- Task prioritization
- Food running
- Stock management
- Reliability and punctuality
- Drive-thru operations
- Multitasking and organization
- Creativity and innovation
- Problem-solving
- Customer engagement
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Crew Member
McDonald's
11.2022 - Current
Bergen Community College