Madalyn Worrell
Goldsboro,North Carolina
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about customer service skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
Work History
Online Sales Associate
Country View Western Store
Goldsboro , NC
2022.02 - 2022.12
- Developed and maintained relationships with customers to ensure customer satisfaction.
- Provided product recommendations based on individual customer needs.
- Assisted customers in navigating website, locating products, and completing purchases online.
- Managed online store inventory levels, monitored stock availability, and reordered supplies as needed.
- Responded promptly to customer inquiries via email or phone calls regarding product information or order status updates.
- Resolved any issues that arose during the purchase process in a timely manner.
- Provided technical support for customers experiencing difficulties with their online shopping experience.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Goldsboro , NC
2021.01 - 2022.01
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Performed other duties as assigned by management.
Education
Some College (No Degree) - Cosmetology
Johnston Community College
Smithfield, NCSkills
- Windows 95/98/2000/XP/XP Pro/NT
- Communication
- Computer Skills
- Microsoft Office
- Teamwork and Collaboration
- First Aid/CPR
- Cultural Awareness
- Customer Relations
- Task Prioritization
- Organization
- Data Entry
- Conflict Resolution
- Shipping Management
- Sales Expertise
- Shipment Preparation
- Inventory Management
- Client Relationship Development
- Online Marketing
- Customer Service
- Safe Food Handling
- Quick Learner
- Fast-Paced Environment
- Productivity and Efficiency
- Basic Mathematics
- Strong Work Ethic
- Working Quickly
- Complex Problem-Solving
Timeline
Online Sales Associate
Country View Western Store
2022.02 - 2022.12
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
2021.01 - 2022.01
Some College (No Degree) - Cosmetology
Johnston Community College
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