Madalynn Forshee
Summary
Proven leader and efficient Data Entry specialist, I excelled at Fruth Pharmacy Inc., enhancing data accuracy and streamlining document processing. My fast typing speed and positive attitude led to significant improvements in team performance and data management. Skilled in verbal communication and time management, I consistently achieved high sales targets and fostered a professional work environment.
Overview
5
5
years of professional experience
Work History
Point Of Sales Data Entry Clerk
Fruth Pharmacy Inc.
01.2023 - 08.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Sorted documents and maintained organized filing process.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Assisted with developing data entry processes.
- Utilized techniques for increasing data entry speed.
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Updated and maintained customer information, documents and records.
- Created spreadsheets for more efficient recordkeeping.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Checked for accuracy by verifying data and records.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Verified data files prior to entry to maintain high data accuracy.
Assistant Manager
Goodwill Industry
01.2022 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Increased sales through effective merchandising strategies and targeted promotions.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Created employee schedules to align coverage with forecasted demands.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Reviewed sales and gross profit report to assess company efficiency.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development
Lead Pawnbroker
Cashland
01.2021 - 10.2021
- Cultivated a professional work atmosphere by enforcing established policies and upholding ethical business practices.
- Negotiated favorable terms with vendors for purchasing merchandise at competitive prices.
- Achieved high sales targets consistently through effective communication skills and product knowledge mastery.
- Trained new team members on company policies, procedures, and best practices to ensure consistent performance standards.
- Maintained a clean, organized store environment that promoted a positive shopping experience for customers.
- Collaborated with law enforcement agencies to prevent fraudulent activities and recover stolen goods.
- Handled cash transactions accurately while maintaining strict adherence to financial security protocols.
- Expanded client base through successful community outreach events showcasing unique offerings available at our pawnshop.
- Managed inventory effectively, ensuring optimal stock levels and minimizing excess or outdated items.
- Performed store open and close procedures as part of shift responsibilities.
- Trained new employees on customer service, money handling and organizing strategies.
Retail Sales Associate Worker
Walmart
10.2019 - 08.2020
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
Education
High School Diploma -
Point Pleasant Junior Senior High School
Point Pleasant, WV05.2019
Skills
Data Entry
Data accuracy
Accuracy and Attention to Detail
Fast Typing Speed
File Management
Data Processing
Document processing
Positive Attitude
Team Leadership
Time Management
Verbal and written communication
Performance Management
Accomplishments
- Membership with Phi Alpha Honor Society, Tau Sigma Chapter at Walden University's School of Social Work.
- The Honor Roll for Undergraduates in July 2023, earning a 3.75 GPA or higher for two consecutive quarters.
- Joined Walden's chapter of Alpha Sigma Lambda national society in pursuing a bachelor's degree.
- Membership in the Golden Key International Honor Society Walden University chapter.
- Membership in The National Society of Leadership and Success (NSLS).
- The Honor Roll for Undergraduates in December 2023, earning a 3.75 GPA or higher for two consecutive quarters.
- Received a Gold Honors Cord if your GPA is a 3.75 or higher.
Timeline
Point Of Sales Data Entry Clerk
Fruth Pharmacy Inc.
01.2023 - 08.2024
Assistant Manager
Goodwill Industry
01.2022 - 12.2022
Lead Pawnbroker
Cashland
01.2021 - 10.2021
Retail Sales Associate Worker
Walmart
10.2019 - 08.2020
High School Diploma -
Point Pleasant Junior Senior High School
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