Madalynn Jenkins
Metropolis,IL
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Bon Secours Mercy Health
08.2025 - Current
- Maintained accurate patient records in electronic health systems.
- Implemented infection control practices to enhance patient care quality.
- Collaborated with healthcare teams to streamline patient flow and service delivery.
- Monitored vital signs and reported changes to nursing staff.
- Trained new staff on procedures and best practices in patient care protocols.
- Educated patients on post-treatment care and wellness practices.
- Conducted inventory management of medical supplies, optimizing resource availability.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Care Provider
Private Household
07.2023 - 11.2024
- Assisted clients with daily living activities, promoting independence and comfort.
- Developed personalized care plans based on individual needs and preferences.
- Monitored client health and reported changes to healthcare professionals.
- Collaborated with multidisciplinary teams to enhance service delivery and care quality.
- Implemented strategies to improve client engagement and satisfaction levels.
- Advocated for clients' needs, ensuring access to necessary resources and support services.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Arranged transportation and accompanied patients to doctors' offices and errands.
Waitress
J Bella’s Pizzeria
11.2021 - 09.2024
- Provided exceptional customer service in high-volume dining environment.
- Managed multiple tables efficiently while ensuring timely order delivery.
- Trained new waitstaff on menu knowledge and service standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
No Degree - Nursing Practice
Shawnee Community College
Ullin, IllinoisNo Degree - Nursing
West Kentucky Community And Technical College
Paducah, KYBachelors of Integrated Studies - Healthcare Administration
Murray State University
Murray, KY12-2026
High School Diploma - undefined
Massac County High School
Metropolis, Illinois05.2022
Skills
- CPR certification
- Patient observation
- Infection control standards
- Professional bedside manner
- Patient services
- Data collection
- Patient education
- Social interaction
- Companionship skills
- Family education
- Activity supervision
- Appointment coordination
Certification
- CNA - Certified Nursing Assistant
- PT - Phlebotomy Technician
Timeline
Patient Care Technician
Bon Secours Mercy Health
08.2025 - Current
Care Provider
Private Household
07.2023 - 11.2024
Waitress
J Bella’s Pizzeria
11.2021 - 09.2024
High School Diploma - undefined
Massac County High School
No Degree - Nursing Practice
Shawnee Community College
No Degree - Nursing
West Kentucky Community And Technical College
Bachelors of Integrated Studies - Healthcare Administration
Murray State University