Madan Dodda
Devils Lake,ND
Summary
Enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of U.S.Healthcare Industry and training. Motivated to learn, grow and excel.
Student success professional prepared to contribute to academic and personal growth of students. Known for implementing effective strategies to boost student performance and overcome challenges. Emphasizes teamwork and adaptability to meet evolving needs, ensuring collaborative and results-driven environment. Expertise in mentoring, problem-solving, and motivational techniques.
Overview
11
11
years of professional experience
Work History
Student Success Coach
Judson University
Chicago, IL
07.2023 - 08.2024
- Developed personalized academic plans to enhance student engagement and retention.
- Facilitated workshops on time management and study skills, improving student performance.
- Collaborated with faculty to identify at-risk students and implement intervention strategies.
- Provided one-on-one coaching sessions, fostering personal growth and accountability among students.
- Streamlined communication processes between students and administrative departments for efficient support.
- Advised students on educational, career and social opportunities.
- Educated students on college admissions process and scholarship requirements.
Quality Audit Support
Cotiviti India Private Limited
Hyderabad, Telangana
04.2013 - 04.2023
- Worked on different Clients UHG, Aetna, Cigna, DC, CSDR.
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
- Collected all premiums on or before effective date of coverage.
- Responded to customer calls to swiftly resolve issues and answer questions.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Education
MBA - Informatics
Judson University
Chicago, Elgin08-2024
Bachelor of Commerce - Computers
Annamalai University
Chennai09-2012
Skills
- Insurance verifying (Experienced), Teamwork (Skillful), Adaptability, Responsible (Experienced), Computer skills (Skillful), Interactive communication skills (Experienced), Testing (Skillful), Net (Beginner)
Languages
English (Proficient), Hindi (Proficient), Telugu (Native).
Interests
Automobile Enthusiast, Off Roading, Playing Shuttle, Cricket
Timeline
Student Success Coach
Judson University
07.2023 - 08.2024
Quality Audit Support
Cotiviti India Private Limited
04.2013 - 04.2023
Bachelor of Commerce - Computers
Annamalai University
MBA - Informatics
Judson University
Additional information
- Work Experience, Student Success Coach at Judson University
Responsibilities:
- Assisted students in creating personalized academic plans.
- Conducted workshops and seminars on study skills, time management, and career planning.
- Collaborated with faculty and staff to support at-risk students.
- Monitored student progress and provided timely interventions.
- Advised students on course selection and academic requirements.
- Coordinated with various departments to address student needs.
- Assisted with the development of student orientation programs.