MADAN

• Managed Medical Staff and Operations: Planned and oversaw day-to-day activities of medical staff, resulting in a 13% increase in operational efficiency and quality of care.
• Workforce Management and Cost Control: Hired, trained, and managed the workforce by preparing staff schedules, leading to a 5% staff performance improvement and cost-effective labor management.
• Created budgets and forecasted expenditures for facility operations, reducing preventable spending by 10% and ensuring compliance with healthcare regulations, maintaining a 9% adherence rate to industry standards.
• Financial Oversight and Process Improvement: Supervised financial activities, including MCR billing, private billing, and payroll, resulting in 2% reduction in financial errors.
• Prepared business improvement plans and monthly reports, contributing to a 13% enhancement in organizational performance.
• Collaborated with team members on various ongoing projects, ensuring in 11% project success and on-time delivery.
• Assisted in patient escalation by completing in-depth chart reviews and investigations, resolving issues promptly and Identified appropriate resolutions.
• Interfaced with Ambulatory Surgery Center when applicable, enhancing cross-functional collaboration.

• Effective Project Leadership: Led the successful completion of approximately 85% of large-scale, cross-functional projects, which included responsibilities such as design schedule management, budget oversight, project communications, workflow optimization, and resource allocation.
• Stakeholder Collaboration and Project Management: Collaborated with diverse stakeholders to identify program goals, obtain prioritized deliverables, and achieved a 90% accuracy rate in project impact assessment. Streamlined project execution by defining project scopes, developing and managing project plans with a 95% on-time completion rate, fostering seamless teamwork among design teams, partner teams, and vendors.

• Strategic Marketing and Advertising: Implemented targeted marketing and advertising plans, strategies, and objectives using Canva and HTML through Constant Contact, resulting in a 15% increase in student engagement and enrollment.
• Achieved 6% growth in social media engagement through the development and execution of comprehensive marketing strategies.
• Drove sales increase in 8% by leveraging customer feedback to identify valuable sales and marketing opportunities.
• Created unique positioning and creative messaging for marketing campaigns, tailored to specific demographic and geographic target audiences, using Salesforce CRM to set our products apart in the market and attract new customers.
• Lead marketing initiatives across social media and direct marketing channels, significantly enhancing the visibility of our products.

UCSF Medical Center | Sutter Health | Stanford

• Successful Fundraising Event Coordination: Co-organized annual fundraising staff & outside vendors to set up events raising funds for UCSF Benioff Children's Hospitals, contributing to a total of $11.2 million raised, a 25% increase compared to the previous year.
• Employee Training and Administrative Support: Developed and conducted training programs for employees, resulting in a 30% improvement in overall staff performance and adherence to company policies.
• Provided support to all functions of the administrative teams, using EpicCare ambulatory EHR system and APeX achieving a 15% reduction in response time and improved efficiency.

EDWARD S. AGENO SCHOOL OF BUSINESS

• Member of GGU's Project Management Student Organization
• Member of I/O Psychology Student Organization

• Member of Psi Chi Honor Honor Society and Psychology Club