Ma Daphne Piamonte

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Worked flexible hours across night, weekend and holiday shifts.

I provide the following services:

1. Empowerment Life Coaching

2. Abundance and Manifestation Coaching

3. Business Fundamentals and Startup Coaching

4. Emotional Intelligence Life Coaching

5. Master Life Coaching

6. Professional Life Coaching

7. Life Purpose Coaching

8. Goal Success Life Coaching

9. Happiness Life Coaching

10. CBT Life Coaching (Cognitive Behavioral Therapy)

11. Self-healing Coaching

12. Career Coaching

• Enhanced employee satisfaction by implementing effective HR policies and procedures.
• Streamlined recruitment processes for faster and more efficient hiring of top talent.
• Reduced employee turnover through implementing comprehensive onboarding programs and ongoing training initiatives.
• Improved company culture by conducting regular employee surveys and addressing concerns promptly.
• Provided expert guidance to management on complex labor relations issues, resulting in reduced risk of costly legal disputes.
• Developed targeted compensation strategies to attract and retain top performers across all departments.
• Managed benefits administration, ensuring accurate record-keeping and timely enrollment for employees.
• Conducted thorough job analyses to create clear and concise job descriptions, facilitating improved candidate selection.
• Implemented performance management systems, driving increased productivity throughout the organization.
• Collaborated with department heads to identify staffing needs and develop appropriate workforce planning strategies.
• Spearheaded diversity and inclusion initiatives, resulting in a more inclusive workplace environment.
• Led conflict resolution efforts between employees, fostering improved working relationships among staff members.
• Assisted in the development of succession plans for key leadership positions, ensuring smooth transitions during organizational changes.

• Increased company revenue by streamlining processes and implementing cost-saving measures.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Improved project efficiency with strategic planning, resource allocation, and time management practices.
• Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
• Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

• Implemented data-driven decision-making processes for resource allocation, leading to increased operational efficiency.
• Evaluated team performance metrics to identify areas for improvement and implement targeted training programs.
• Spearheaded the adoption of new technologies, improving overall productivity and efficiency within the organization.
• Conducted regular audits of resource usage, identifying opportunities for cost savings and waste reduction.
• Provided expert guidance in the selection and allocation of resources, ensuring optimal use across various projects.
• Coordinated with project managers to allocate resources effectively, prioritizing critical tasks and minimizing bottlenecks.
• Streamlined communication channels between departments to improve collaboration on shared projects and resource planning initiatives.
• Mentored junior staff members in effective resource management strategies, fostering a culture of continuous improvement throughout the organization.
• Established clear performance expectations for team members regarding their role in managing resources efficiently.
• Identified useful resources and coordinated referrals.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Developed and implemented onboarding and orientation programs for new employees.
• Collaborated with managers to identify and address employee relations issues.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Advocated for staff members, helping to identify and resolve conflicts.
• Conducted performance reviews and provided feedback to managers on employee performance.
• Completed human resource operational requirements by scheduling and assigning employees.
• Administered employee benefits programs and assisted with open enrollment.
• Created and delivered HR training sessions to staff, managers and executives.
• Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
• Coordinated implementation of people-related services, policies and programs through departmental staff.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Developed and monitored employee recognition programs.
• Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
• Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Reduced operational costs through effective budget management and resource allocation.
• Increased productivity by identifying bottlenecks and implementing targeted solutions.
• Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
• Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
• Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
• Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.
• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
• Implemented quality control measures that resulted in improved products or services within the department offerings.
• Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
• Established clear performance expectations for staff members which led to increased accountability.
• Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
• Spearheaded innovative initiatives that added value to the organization and increased departmental recognition within the company.
• Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
• Communicated with managers of other departments to maintain transparency.
• Created and enforced department policies, procedures and standards to establish productivity and quality.
• Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
• Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
• Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
• Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
• Developed and managed department budget to monitor financial performance and minimize expenses.
• Prepared annual budgets with controls to prevent overages.
• Performed statistical analyses to gather data for operational and forecast team needs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Defined clear targets and objectives and communicated to other team members.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Developed detailed plans based on broad guidance and direction.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

• Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
• Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
• Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
• Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
• Assisted customers in selecting the freshest produce by sharing knowledge on ripeness indicators and proper storage techniques.
• Promoted healthy eating habits among customers by offering recipe suggestions and nutritional information for various produce items.

• Enhanced client satisfaction by delivering high-quality written content tailored to specific industries and target audiences.
• Developed engaging articles for online publications, resulting in increased readership and social media shares.
• Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
• Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
• Mentored junior writers in developing strong writing skills and adhering to company style guidelines.
• Wrote compelling press releases that garnered positive media coverage for clients'' products or services.
• Edited manuscripts prior to publication, ensuring clarity, accuracy, and consistency throughout the text.
• Contributed informative articles to industry trade publications, establishing credibility as an expert resource within the field.
• Developed creative copy for advertising campaigns that resonated with target audiences and drove sales growth.
• Delivered high-impact speeches at conferences or events on behalf of clients or organizations, successfully conveying key messages to attendees.

• Enhanced publication quality by implementing rigorous editing and proofreading processes.
• Increased readership through strategic content planning and audience engagement techniques.
• Streamlined editorial workflow for improved efficiency and consistency across all published materials.
• Collaborated with marketing team to develop promotional campaigns, resulting in increased brand visibility.
• Developed strong relationships with industry experts, conducting interviews and securing exclusive content for the publication.
• Mentored junior editors and writers, fostering their professional growth and skill development.
• Managed budget allocation for editorial projects, ensuring optimal use of resources and cost-effective strategies.
• Oversaw redesign of print and digital layouts for enhanced visual appeal and readability.
• Established partnerships with relevant organizations, expanding the publication''s network and influence within the industry.
• Implemented analytics tools to track reader behavior, using data insights to inform content strategy decisions.
• Coordinated special edition publications, showcasing high-quality content tailored to specific themes or events.
• Negotiated contracts with freelance contributors, securing competitive rates for exceptional work.