Summary
Overview
Work History
Education
Skills
Timeline
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Madari Bahena

Stickney,IL

Summary

Detail-oriented and patient-focused healthcare professional with experience supporting optometrists in clinical settings and delivering high-quality customer service. Skilled in patient intake, diagnostic testing, medical documentation, and front-office coordination. Bilingual, and a proven ability to maintain accuracy, confidentiality, and efficiency in fast-paced medical settings.

Overview

5
5
years of professional experience

Work History

Optometrist Assistant

Dr. Merry Gindorf
08.2024 - Current
  • Assist with routine eye examinations, including preliminary testing and patient preparation
  • Cross-trained in medical billing and vision insurance processes (Eyemed, Davis Vision, VSP)
  • Perform maintenance and calibration of ophthalmic equipment
  • Maintain accurate electronic patient records and ensure HIPAA compliance
  • Managed high call volume and emails per day from customers.

Bank Teller

Federal Credit Union
01.2021 - 01.2022
  • Assisted customers with banking transactions and account inquiries
  • Maintained compliance with regulations and confidentiality standards

Education

Associate of Liberal Studies -

Morton College
08.2025

Skills

  • Patient Intake
  • Scheduling
  • Ophthalmic Support
  • Medical Billing
  • EHR
  • Customer Service
  • Bilingual (English & Spanish)
  • Eyefinity
  • Optovue
  • Diagnostic equipment operation
  • Diagnostic imaging
  • Problem-solving

Timeline

Optometrist Assistant

Dr. Merry Gindorf
08.2024 - Current

Bank Teller

Federal Credit Union
01.2021 - 01.2022

Associate of Liberal Studies -

Morton College
Madari Bahena