Maday Macias Figueredo
Miami,FL
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Retail Associate
Goodwill
Miami, FL
09.2023 - 02.2024
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Organized merchandise in the store for easy access by customers.
- Helped other team members as needed during peak business times.
- Assisted with training new employees on proper cash handling procedures.
- Handled returns and exchanges according to established policies.
- Processed returns and exchanges according to company policies.
- Resolved customer complaints or referred them to management for resolution.
- Enforced safety regulations in order to maintain a safe working environment.
- Verified that all prices were accurate before ringing up purchases.
- Maintained a clean and organized work area throughout the shift.
- Provided information about products and services to customers.
Economist
Parque Lenin
Havana, Cuba
03.2002 - 01.2020
Education
Comercio
Armando Mestre Institute
Cuba02-2002
Skills
- Cash Register Operation
- Loss Prevention
- Proficient with planograms and schematics
- Merchandise Display
- Customer Engagement
- Product Merchandising
Certification
health and life insurance license (214 -240)
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Retail Associate
Goodwill
09.2023 - 02.2024
Economist
Parque Lenin
03.2002 - 01.2020
Comercio
Armando Mestre Institute
Similar Profiles
Aurora LinebackAurora Lineback
Production Worker at GoodwillProduction Worker at Goodwill
Jaxon ManleyJaxon Manley
Donation Processor at GoodwillDonation Processor at Goodwill
Fatima LemusFatima Lemus
Retail Sales Associate at GoodwillRetail Sales Associate at Goodwill
Eshan KhanEshan Khan
Donation Processor at GoodwillDonation Processor at Goodwill
Javier FanegoJavier Fanego
Intake & Authorization Specialist at Ciressolution Home HealthIntake & Authorization Specialist at Ciressolution Home Health