Maddalyn E Stack
Norway,USA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Sunday River Brewing Company
Bethel, ME
05.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Took food and beverage orders accurately, communicated with kitchen staff, and delivered orders promptly.
- Maintained a clean and organized dining area, following health and safety regulations.
- Managed cash, processed payments, and balanced receipts with accuracy.
- Handled customer concerns professionally and resolved issues to ensure a positive dining experience.
Substitute Teacher/Ed Tech
Oxford Hills Middle School
South Paris, Maine
12.2023 - Current
- Provided instruction and classroom management for students in grades 7th and 8th in the absence of regular teachers.
- Followed lesson plans, maintained continuity of learning, and ensured a safe, respectful environment.
- Adapted to a variety of subjects and teaching styles across different classrooms and grade levels.
- Communicated effectively with students, faculty, and administrators to support academic success.
- Maintained accurate attendance and classroom records per school policy.
Server
Bertucci's Italian Restaurant
01.2024 - 04.2025
- Delivered exceptional customer service in a fast-paced dining environment, ensuring guest satisfaction and repeat business.
- Took food and beverage orders accurately, communicated with kitchen staff, and delivered orders promptly.
- Maintained a clean and organized dining area, following health and safety regulations.
- Managed cash, processed payments, and balanced receipts with accuracy.
- Handled customer concerns professionally and resolved issues to ensure a positive dining experience.
Sales Associate
Label Shopper
Oxford, Maine
06.2021 - 08.2023
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained cleanliness of store environment including floors, windows, displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled customer complaints in a professional manner.
- Computed purchases and received and processed cash or credit payment.
- Prepared merchandise for purchase.
- Greeted customers to determine wants or needs.
- Processed sales transactions to prevent long customer wait times.
- Processed returns and exchanges of merchandise in accordance with store policies.
Server/Takeout/Dishwasher
Boomers
Norway, Maine
06.2020 - 08.2022
- Managed phone inquiries to ensure prompt customer service.
- Served tables efficiently to enhance dining experience.
- Maintained cleanliness of dining room to promote a welcoming atmosphere.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Arts - Major in Secondary Education And English
Wheaton College
Norton, Massachusetts05-2027
High School Diploma -
Oxford Hills Comprehensive High School
Norway, Maine06.2023
Skills
- Time management and organization
- Team collaboration
- Dependability and reliability
- Problem-solving and conflict resolution
- Public speaking and effective communication
- Customer service and satisfaction
- Food and beverage service
- Retail operations
- Goal setting and achievement
- Order accuracy and attention to detail
- Classroom management
- Lesson planning
Accomplishments
- Certified Trainer - Bertucci's Italian Restaurant
- Dean's List at Wheaton College
- National Honor Society at OHCHS
Certification
- Substitute Teaching Certification
- TESOL Certification
- CPR Certification
- First Aid Certification
- Driver's License
Languages
English
Full Professional
References
References available upon request.
Timeline
Server
Sunday River Brewing Company
05.2024 - Current
Server
Bertucci's Italian Restaurant
01.2024 - 04.2025
Substitute Teacher/Ed Tech
Oxford Hills Middle School
12.2023 - Current
Sales Associate
Label Shopper
06.2021 - 08.2023
Server/Takeout/Dishwasher
Boomers
06.2020 - 08.2022
Bachelor of Arts - Major in Secondary Education And English
Wheaton College
High School Diploma -
Oxford Hills Comprehensive High School