MADDALYNN MCCLINTICK
Saukville,WI
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity, as well as implementing safe practices for other employees.
Overview
3
3
years of professional experience
Work History
Team Member
Dairy Queen
Saukville
10.2022 - Current
- Prepared and served ice cream products
- Took customer orders and operated the cash register, including cashing out customers
- Worked the counter and ensured customer satisfaction
- Maintained a clean and organized work area
- Brought out food products to restock
- Closed accurately by cleaning down the store and ensuring a good opening.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Improved customer satisfaction by quickly helping each person find desired items.
- Fostered positive work environment, leading by example and offering support to team members as needed.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Crew Member
Mcdonald’s
Saukville
08.2021 - 09.2022
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders and collected payments
- Worked at the front counter, drive thru, and other areas
- Worked well with teammates and accepted coaching from management team
- Collaborated with team members to complete orders
- Documented customer orders and conveyed special requests to kitchen staff
- Accurately operated cash register to process customer payments
- Brewed coffee and tea and changed out drink station syrups.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
Port Washington High School
Port Washington, WISkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Heavy Lifting
- Safety understanding
- Creativity and Innovation
- Complaint resolution
- Order Preparation
- Chemical Handling
- Lift 50 pounds
- Multitasking
- Time Management
- Process Improvement
- Adaptability and Flexibility
- Interpersonal Skills
- Adaptability
- Continuous Improvement
- Goal Setting
Workemail
Mcclintickmaddalynn@students.pwssd.k12.wi.us
Additional Information
Adaptive to fast-pacing environments and can manage independently.
Compassionate about customers needs and will provide essential information to help.
Hardworking individual who will achieve their goal through trials and errors, taking constructive criticisms and applying them to improve behaviors.
Languages
Spanish
Professional Working
Timeline
Team Member
Dairy Queen
10.2022 - Current
Crew Member
Mcdonald’s
08.2021 - 09.2022
Port Washington High School