Summary
Overview
Work History
Education
Skills
Awards
Hobbies
Timeline
Generic

Madden Bates

Summary

Holds a naturally cheerful disposition with dedication to providing fun, safe, and engaging activities to program participants. Leverages talent in emotional support, attention to detail, and professionalism to build rapport and lead by example. Excellent time management skills with aptitude for managing complex activity, schedules and demands.

Overview

2
2
years of professional experience

Work History

Recreation Assistant

Hilton-Parma Parks And Recreation
07.2022 - Current
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Discussed safety and maintenance concerns with supervisor for remediation.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Responded to public inquiries to provide information about programs and facilities.
  • Inspected and cleaned equipment and supplies to maintain operational standards.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Trained staff members on conducting events and following safety procedures.
  • Transported and escorted program participants to and from activities and on field trips.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Provided medical assistance when necessary

Pizza Maker

Caraglio's Pizza
03.2022 - 08.2023
  • Topped pizzas with correct ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled customer complaints professionally to prevent negative reviews or loss of business.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Followed company recipes and production standards to satisfy customers.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.
  • Monitored food temperatures to meet quality and safety standards.

Education

Bachelor of Science - Communication Sciences And Disorders

Nazareth University
Pittsford, NY
05.2026

High School Diploma -

Hilton High School
Hilton, NY
06.2022

Skills

  • Maintaining Clean Work Areas
  • Friendly, Positive Attitude
  • Program Enrollments
  • Activity Regulations
  • Camper Supervision
  • Composure and Emotional Control
  • Transportation Security
  • Activity Planning and Coordination
  • Records and Reporting
  • Emotional Support
  • Teamwork and Collaboration
  • Enforcing Rules and Regulations
  • Supporting Daily Living Needs
  • Work and Task Assignment
  • Health and Wellness
  • Safety Demonstrations
  • Administer First Aid
  • Medical Assistance
  • Positive Reinforcement Methods
  • Sports and Games
  • Dietary Restrictions
  • Youth Behavior Management
  • Cooking and Baking
  • Field Trip Supervision
  • Special Needs Client Assistance
  • Activity Oversight
  • Emergency Procedures
  • Daily Schedule Creation

Awards

  • Tennis Coaches Award (2018, 2022)
  • Hands of Christ Award (2022)
  • Student of the Month (2022)
  • Positive Gold Star Referral (2019)

Hobbies

  • Playing Tennis
  • Cooking/Baking
  • Dancing
  • Watching Movies
  • Knitting
  • Volunteering (Special Olympics, Hilton Firemen's Carnival, Altar Serving)

Timeline

Recreation Assistant

Hilton-Parma Parks And Recreation
07.2022 - Current

Pizza Maker

Caraglio's Pizza
03.2022 - 08.2023

Bachelor of Science - Communication Sciences And Disorders

Nazareth University

High School Diploma -

Hilton High School

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Madden Bates