Madden Ricketts
Evansville,Indiana
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Target
09.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Retail Sales Associate
Old Navy
05.2019 - 08.2020
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Education
No Degree - ASN
Ivy Tech Community College of Indiana
Evansville, INHigh School Diploma -
North High School
Evansville, IN05.2020
Skills
- Certified CNA
- Anatomy Terminology
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
Certification
- CNA - Certified Nurse Assistant
Timeline
Customer Service Associate
Target
09.2020 - Current
Retail Sales Associate
Old Navy
05.2019 - 08.2020
No Degree - ASN
Ivy Tech Community College of Indiana
High School Diploma -
North High School
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