MADDIE CAHOON
Milwaukee,WI
Summary
Collaborative leader with dedication to partnering with coworkers to promote an engaging and empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to leverage strong interpersonal and problem-solving abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Functional Screen Specialist/Care Manager
Molina Healthcare
Milwaukee, WI
08.2023 - Current
- - Conduct comprehensive functional eligibility assessments to determine members’ needs for long-term care, behavioral health, and community based services in compliance with state and federal guidelines.
- -Coordinate care by collaborating with healthcare providers, social workers, and other professionals to ensure that members receive comprehensive care tailored to each member's individual needs.
- -Collaborate with interdisciplinary teams to develop care plans, ensure accurate documentation, and connect members to appropriate resources that support independence and quality of life.
- -Maintain up to date knowledge of Medicaid/Medicare policies and utilize electronic health record systems to ensure accurate, timely, and compliant reporting.
- -Work closely with community resources, support groups, and other agencies to connect members with additional services they may need, such as housing, transportation, or mental health support.
Bartender
The Ville Golf Course
Orangeville, IL
05.2023 - 12.2025
- Mixed and served drinks while ensuring responsible alcohol service
- Managed multiple orders efficiently during busy shifts
- Maintained a clean and stocked bar
- Delivered friendly and attentive service to enhance customer service
- Handled cash and card transactions accurately
Education
MBA - Master of Business Administration
Grand Canyon University
Phoenix, AZ05.2025
BBA - Health Care Administration
University of Wisconsin - Eau Claire
Eau Claire, WI05.2023
Skills
- Conflict Resolution
- Expert problem solving
- Communication
- Customer relations
Certification
- Long Term Care Functional Screener
- Inbound Marketing Certification from HubSpot Academy
Timeline
Functional Screen Specialist/Care Manager
Molina Healthcare
08.2023 - Current
Bartender
The Ville Golf Course
05.2023 - 12.2025
BBA - Health Care Administration
University of Wisconsin - Eau Claire
MBA - Master of Business Administration
Grand Canyon University