- Road Trips
- Enjoy creating and following travel blogs and vlogs
- Gym Workouts
- Passionate about balancing physical health with mental and emotional wellness
- Team Sports
- Fashion and Style
- social media influencer
- selling PR products
- Helping company's sell their products by advertising
Maddie Clark
Lexington,KY
Summary
Sales professional with proven record in customer service and sales, prepared to bring high level of professionalism to front desk. Known for effectively managing customer inquiries and providing valuable solutions, contributing to overall team success. Highly reliable and adaptable, committed to achieving results and fostering collaborative work environment.
Overview
5
5
years of professional experience
Work History
Front Desk Sales Associate
Posh Salon & Spa
08.2024 - Current
- Recommended complementary purchases to customers, increasing revenue.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Utilized property management software effectively to manage bookings, cancellations, and payment processing.
Assistant Dog Groomer
Happy Tails Pet Spa
05.2024 - Current
- Increased repeat business by building rapport with clients, offering expert advice on at-home pet care, and setting up regular appointments.
- Enhanced customer satisfaction by providing personalized dog grooming services based on breed and owner preferences.
- Reduced stress in dogs by utilizing calming techniques and creating a soothing atmosphere during grooming sessions.
- Maintained detailed client records for easy reference and scheduling future appointments.
- Demonstrated adaptability by quickly learning new skills when needed or adjusting plans based on changing circumstances throughout the day.
- Proactively addressed client questions and concerns regarding their pet''s grooming needs, leading to increased customer loyalty.
- Improved salon efficiency by organizing and maintaining grooming tools, equipment, and workstations.
- Promoted upselling of additional services or products while keeping each client''s best interests in mind as well as their pets'' wellbeing.
Sales Manager
Southern Prep
01.2020 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Bachelor of Business - Pharmaceutical Marketing And Management
University of Kentucky
Lexington, KY05-2026
High School Diploma -
Pikeville Independent High School
Pikeville, KY05-2022
Skills
- Sales and promotions
- Sales training
- Meeting sales goals
- Marketing strategies
- Market research
- Building relationships
- Goal oriented
- Teamwork and collaboration
- Friendly and helpful
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
Interests
More about myself
I am a junior at the University of Kentucky, and I will graduate in the spring of 2026. I enjoy traveling, hunting, fishing, working out, and spending time with my buddies. My long-term objective is to work in the medical device sales sector. I'm pursuing a degree in business and marketing in addition to a health communications degree. Finding a summer internship in medical device sales is my current objective in order to gain more knowledge about this field and, ideally, secure employment after graduation.
Timeline
Front Desk Sales Associate
Posh Salon & Spa
08.2024 - Current
Assistant Dog Groomer
Happy Tails Pet Spa
05.2024 - Current
Sales Manager
Southern Prep
01.2020 - 08.2023
Bachelor of Business - Pharmaceutical Marketing And Management
University of Kentucky
High School Diploma -
Pikeville Independent High School
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