Madelyn Cool
Walmart
Cheboygan,MI
3
years of professional experience
Reliable early-career retail and service professional with strong customer service, point-of-sale accuracy, and attention to detail. Known for keeping transactions smooth, supporting team goals, and delivering friendly, dependable service in fast-paced settings.
Work History
Retail Sales Associate
1 Year 1 Month- Processed sales transactions, returns, and exchanges accurately using point-of-sale systems.
- Assisted customers with product selection, sizing, and styling recommendations to support positive shopping experiences.
- Maintained organized merchandise displays, fitting rooms, and sales floor presentation.
- Promoted tanning services, explained package options, and scheduled client appointments.
- Greeted customers and helped with product questions, selections, and purchases.
Online Personal Shopper
2 Years- Picked online grocery orders accurately using handheld device and store navigation tools.
- Verified item quality, freshness, and expiration dates before staging orders for pickup.
- Substituted unavailable products with approved alternatives based on customer preferences and inventory.
- Communicated order issues and replacement options through digital customer messaging systems.
- Resolved order discrepancies quickly to improve accuracy and customer satisfaction.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Hostess/Table Busser
1 Month- Greeted guests promptly and created welcoming first impressions
- Managed waitlist and coordinated seating to maintain smooth dining room flow
- Communicated table assignments and special requests to servers and kitchen staff
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Crew Member
8 Months- Assisted teammates during peak periods to reduce service delays and improve efficiency
- Cleaned workstations, dining areas, and equipment to meet sanitation requirements
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma
- Student of the Month for December 2025
- Yearbook - Co Editor of Yearbook
- GPA of 3.46
- Honor Roll Student
- Graduated with Honors
Associate of Science - General Studies/Business
Skills
Sales transaction management
Point-of-sale operation
Customer service
Problem-solving
Teamwork and collaboration
Dependability
Store opening and closing
Patience and empathy
Attention to detail
Organizational skills
Accomplishments
July 2026 Walmart Team Member of the Month
Timeline
Retail Sales Associate
Shine Boutique & Tanning
09.2025 - CurrentRead More
Online Personal Shopper
Walmart
10.2024 - CurrentRead More
Hostess/Table Busser
Step Inn Family Restaurant
07.2024 - 08.2024Read More
Crew Member
McDonald's
11.2023 - 07.2024Read More
Cheboygan Area High School
High School Diploma
Read More
North Central Michigan College
Associate of Science from General Studies/Business
Read More