Maddie Harris
Louisa,VA
Summary
Adept in animal handling and customer service, I leveraged my expertise at Hair of the Dog Grooming to enhance client satisfaction and streamline operations. My background includes roles as a Dog Groomer and Server, where I honed my skills in relationship building and multitasking, significantly improving service efficiency and client rapport.
Overview
3
3
years of professional experience
Work History
Dog Groomer
Self Employed
Louisa, VA
04.2023 - Current
Server
The Club at Glenmore
Keswick, Va
06.2021 - 10.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Dog Bather/receptionist
Hair of the Dog Grooming
Louisa, VA
01.2023 - 04.2023
- Bathed/prepped dogs for grooming
- Answered phone calls
- Set appointments
- Checked people in and out
- Took payments
- Cleaned front and back areas
- Took requests from clients and relayed them to groomers
Education
Certified Dog Groomer - Dog Grooming
QC Pet Studies
07.2023
High School Diploma -
Louisa County High School
Louisa, VA05.2023
Skills
- Patience and Empathy
- Animal handling expertise
- Relationship Building
- Customer Service
- Appointment Scheduling
- Reliability and punctuality
- Dog Breed Familiarity
- Record Keeping Abilities
- Continuous Learning Attitude
- Professionalism and Ethics
- Safety Procedures
- Sanitation Practices
- Verbal and written communication
- Basic accounting
- Attention to Detail
- Customer Communication
- Problem-Solving
- Critical Thinking
Timeline
Dog Groomer
Self Employed
04.2023 - Current
Dog Bather/receptionist
Hair of the Dog Grooming
01.2023 - 04.2023
Server
The Club at Glenmore
06.2021 - 10.2023
Certified Dog Groomer - Dog Grooming
QC Pet Studies
High School Diploma -
Louisa County High School