Madison Major
Woodstock,Illinois
Summary
Reliable and hardworking employee with a hospitable and friendly attitude. Committed to driving high sales in both slow and busy shifts. Organized individual polished in handling customer and patient complaints. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Very familiar with customer focused care and maintain professional relationships. Many years in the service industry with some experience with sales.
Overview
2
2
years of professional experience
Work History
Food and Nutrition Representative
Northwestern Memorial Hospital
Woodstock, IL
01.2024 - Current
- Provided guidance on meal planning decisions that promote a healthy lifestyle for customers or clients.
- Organized workflow to ensure efficient patient care delivery.
- Established and maintained thorough nutritional records and information.
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
- Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake.
- Followed safety precautions while providing patient care services.
Caregiver
Lake Barrington Woods
Lake Barrington, IL
04.2023 - Current
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Maintained accurate records of services provided, changes in client condition, medications administered, and other pertinent information.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Aided with mobility and independence for disabled individuals, and continually monitored for safety.
Bartender
Duke's Ale House
Crystal Lake, IL
08.2022 - 01.2023
- Balanced daily registers and generated sales reports for management.
- Completed regular bar inventories and daily requisition sheets.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Developed good working relationships with fellow employees through effective communication.
- Upsold customers from shelf to premium brands to help boost sales.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Recognized returning visitors personally and highlighted ongoing promotions.
Education
General Studies
McHenry County College
Crystal Lake, IL05-2027
Some College (No Degree) - General Studies
Kirkwood Community College
Iowa CitySkills
- Multi-tasking strength
- Friendly and outgoing
- Fundamental Salesforce Understanding
- Familiarity with Microsoft Software
- Time Management
- Strong Ethics
- Supportive Companionship
- Problem-Solving
- Suggestive Selling
- Positive and professional
Timeline
Food and Nutrition Representative
Northwestern Memorial Hospital
01.2024 - Current
Caregiver
Lake Barrington Woods
04.2023 - Current
Bartender
Duke's Ale House
08.2022 - 01.2023
General Studies
McHenry County College
Some College (No Degree) - General Studies
Kirkwood Community College
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