Madelyn Sims
Annapolis,MD
Summary
Developed strong analytical and organizational skills in academic environment, looking to transition into a new field. Demonstrated ability in project management and effective communication. Seeking to leverage these skills to contribute meaningfully in collaborative workspace.
Overview
3
3
years of professional experience
Work History
Senior Hostess
Carpaccio Tuscan Kitchen and Wine Bar
10.2022 - 08.2024
- Trained new host staff to ensure seamless integration and adherence to company standards.
- Provided exceptional communication skills both internally amongst colleagues as well as externally with guests, contributing to a cohesive and efficient working environment.
- Handled high-pressure situations with grace and professionalism, maintaining composure during unexpected challenges or issues that arose within the dining room.
- Collaborated with management to develop strategies for improving overall restaurant efficiency and guest experience.
- Coordinated large parties and events, ensuring seamless execution from start to finish.
Government Relations Intern
Imperium Global Advisors
07.2022 - 09.2022
- Researched upcoming congressional hearings to select relevant ones for clients at Imperium Global Advisors.
- Provided written summaries of hearings to clients to keep them informed and prepared.
- Collaborated with team members to ensure accurate and timely delivery if information.
- Developed strong analytical skills and attention to detail in a fast-paced environment.
Manager
Crofton Swim and Tennis Club
06.2021 - 09.2021
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
Masters in Engineering - Environmental Engineering
Lehigh University
Bethlehem, PA05-2029
High School Diploma -
Archbishop Spalding High School
Severn, MD05-2024
Skills
- Exceptional communication
- Team management
- Customer service
- Restaurant software proficiency
Accomplishments
- Principle's Honor Roll in High School
- Received an award for Academic Excellence in Precalculus (2023)
Languages
Spanish
Professional Working
Timeline
Senior Hostess
Carpaccio Tuscan Kitchen and Wine Bar
10.2022 - 08.2024
Government Relations Intern
Imperium Global Advisors
07.2022 - 09.2022
Manager
Crofton Swim and Tennis Club
06.2021 - 09.2021
Masters in Engineering - Environmental Engineering
Lehigh University
High School Diploma -
Archbishop Spalding High School
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