MADDIE SPEARS
Tompkinsville
Summary
I am a dedicated and compassionate professional with experience with Families and Children, bringing strong communication, problem-solving, client advocacy and caregiving skills. While my recent work experience is outside of direct clinical healthcare, I am actively pursing a nursing career and am currently enrolled to begin nursing prerequisites in the fall semester to complete my CNA certification and with plan to apply to the LPN program beginning in May 2027 with completing my Associates of Science degree in May of 2027. I am eager to transition into a Certified Nursing Assistance role, where I can apply my strong work ethic, and commitment to learning in a hands-on healthcare environment, while also developing skills to help me further my education and career in the healthcare field.
Overview
6
6
years of professional experience
Work History
Family Support Specialist I
Cabinet For Health And Family Services
Tompkinsville, KY
01.2026 - Current
- Participate in trainings to learn system navigation, program knowledge, interviewing skills and policy/procedures for public assistance programs such as Supplemental Nutrition Assistance Program and Child Care Assistance Program.
- Interview clients for basic programs, complete appropriate forms, and father required documentation to make eligibility determinations.
- Entered returned verification in the system for timely case processing.
- Operate computer terminals to verify client information, and to calculate program benefits.
- Assisted families in accessing community resources and supportive services.
- Developed individualized service plans to address family needs and goals.
- Explained work requirements and encourage the exploration of work opportunities.
- Maintained detailed case notes documenting client interactions, programs applied for, progress made, and give required forms to the client.
Child Support Specialist I and II
Cabinet For Health And Family Services
Glasgow, KY
04.2022 - 12.2025
- Conducted thorough case reviews to ensure compliance with child support regulations.
- Preformed advanced child support activities while maintaining and managing independent caseloads.
- Managed client communications to address concerns and provide support for cases.
- Trained new staff on policies, procedures, and case management systems.
- Interpreted and explained complex child support policies to case participants, local office staff and other agencies.
- Corresponded with child support staff in other states to maintain good casework in Kentucky.
- Maintained strict confidentiality while managing sensitive information related to clients'' personal lives and finances.
Child Support Caseworker
Monroe County Attorney
Tompkinsville, KY
02.2021 - 04.2022
- Attended and testified through court hearings on behalf of the state of Kentucky for child support enforcement.
- Obtained and verified information to assist in enforcement of child support orders.
- Assisted case management with other state agents, attorneys or clients.
- Answered all in office clients and telecommunications questions timely and professionally.
- Completed case audits to confirm case accuracy.
Childcare Provider
WeeCare Daycare
Tompkinsville, KY
07.2020 - 12.2020
- Completed daily assignments to assist with the well-being of all children within the program.
- Followed state guidelines on caring for the children ages 2-6 during COVID-19.
- Fostered a safe and nurturing environment, ensuring emotional and physical well-being of children.
- Collaborated with parents to communicate progress, address concerns, and enhance child development strategies.
- Organized and led group activities that promoted social skills and teamwork among children.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Caregiver
Home Instead Senior Care Home
Cookeville, TN
03.2020 - 06.2020
- Provided compassionate support to clients with daily living activities and personal care needs.
- Assisted clients with medication management, ensuring adherence to prescribed schedules.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Coordinated transportation and appointments for clients, ensuring timely access to services.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
No Degree - Associates of Science
Southcentral Kentucky Community And Technical College
Bowling Green, KY05.2027
High School Diploma -
Monroe County High School
Tompkinsville05.2018
Skills
- Client advocacy
- Case management
- Eligibility assessments
- Problem-solving
- Time management
Timeline
Family Support Specialist I
Cabinet For Health And Family Services
01.2026 - Current
Child Support Specialist I and II
Cabinet For Health And Family Services
04.2022 - 12.2025
Child Support Caseworker
Monroe County Attorney
02.2021 - 04.2022
Childcare Provider
WeeCare Daycare
07.2020 - 12.2020
Caregiver
Home Instead Senior Care Home
03.2020 - 06.2020
No Degree - Associates of Science
Southcentral Kentucky Community And Technical College
High School Diploma -
Monroe County High School