Maddie Stewart
Raleigh,NC
Summary
Operations-focused leader with 5+ years of experience scaling teams, building systems, and streamlining workflows. Known as a systems architect and efficiency driver, I design scalable processes, collaborate across departments, and push for continuous improvement to fuel sustainable growth.
Overview
9
9
years of professional experience
Work History
Director of Recruiting
DASH Carolina
Raleigh, North Carolina, United States
02.2024 - Current
- Developed strategic recruiting initiatives to attract top talent across diverse roles.
- Streamlined hiring processes, reducing time-to-fill for critical positions and enhancing candidate experience.
- Collaborated with leadership to identify workforce needs and align recruitment strategies with organizational goals.
- Implemented data-driven recruitment tools to analyze trends and optimize sourcing strategies effectively.
- Developed and implemented strategic initiatives to drive operational excellence and improve service delivery.
- Streamlined operational processes, enhancing efficiency across departments and reducing turnaround times.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Success Manager
DASH Carolina
Raleigh, North Carolina, United States
07.2020 - 02.2024
- Developed and implemented customer onboarding processes to enhance user experience and retention.
- Collaborated with cross-functional teams to identify and resolve customer issues efficiently.
- Streamlined transaction processes, enhancing efficiency across multiple departments.
- Managed vendor relationships, ensuring compliance with contractual obligations and company standards.
- Developed and implemented strategic initiatives that improved team performance and productivity.
- Analyzed workflows to identify bottlenecks and recommend process improvements.
- Implemented process improvements to streamline transaction workflows and enhance efficiency.
3rd Grade Teacher
Harnett County Schools
Lillington, NC
07.2019 - 06.2020
- Designed and implemented engaging lesson plans aligned with state standards.
- Fostered a positive classroom environment promoting student collaboration and inclusivity.
- Assessed student progress through formative and summative evaluations, adapting instruction accordingly.
- Integrated technology into the curriculum to enhance learning experiences and student engagement.
- Collaborated with parents and staff to support student development and address individual needs.
- Participated in ongoing professional development opportunities to stay current on educational trends and best practices, enhancing overall teaching effectiveness.
- Assessed student understanding regularly using various formative assessment techniques, adjusting instruction accordingly for optimal results.
Leasing Consultant
Hawthorne Residential Partners
Raleigh, North Carolina, United States
04.2018 - 05.2019
- Assisted prospective residents with property tours, showcasing amenities and fostering positive impressions.
- Managed lease administration processes, ensuring accuracy and compliance with company policies.
- Developed strong relationships with clients to enhance tenant retention and satisfaction levels.
- Implemented marketing strategies to increase occupancy rates across multiple properties.
- Conducted market research to analyze rental trends, informing pricing strategies and promotional efforts.
- Streamlined application processing, reducing turnaround time and improving overall efficiency in leasing operations.
Server
P.F. Chang's
Raleigh, NC
01.2017 - 04.2018
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Summer Camp Counselor
Camp Highlander
Mills River, NC
06.2016 - 07.2017
- Supervised daily activities, ensuring safety and fostering a positive environment for campers.
- Organized and led outdoor adventure excursions, emphasizing environmental stewardship and safety protocols.
- Worked with children of varying age, interest, skill, and developmental levels.
- Supported children by actively listening and offering encouragement.
Education
Bachelor's of Science - Exercise Science
North Carolina Wesleyan University
04.2018
Skills
- Customer Service
- Data-driven decision making
- Operational efficiency
- Strategic planning and execution
- Decision-making
- Operations management
- Problem-solving
- Works well independently
Timeline
Director of Recruiting
DASH Carolina
02.2024 - Current
Success Manager
DASH Carolina
07.2020 - 02.2024
3rd Grade Teacher
Harnett County Schools
07.2019 - 06.2020
Leasing Consultant
Hawthorne Residential Partners
04.2018 - 05.2019
Server
P.F. Chang's
01.2017 - 04.2018
Summer Camp Counselor
Camp Highlander
06.2016 - 07.2017
Bachelor's of Science - Exercise Science
North Carolina Wesleyan University