Maddison Cook
Palm Coast,FL
Summary
Dynamic and dependable professional with experience at Barkafellars, excelling in dog care and customer service. Demonstrated expertise in animal behavior and playtime supervision, fostering a safe and engaging environment. Recognized for enhancing customer satisfaction through attentive care and effective problem-solving, ensuring a positive experience for both pets and their owners.
I lived with my grandmother for two years in Indiana and also have a lot of experience helping with patient care. I helped her bathe, clean, administer medication and feed her.
Overview
4
4
years of professional experience
Work History
Dog Daycare Attendant
Barkafellars
Columbus, IN
01.2025 - 03.2025
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Gave animals proper attention to promote secure environment in owner's absence.
- Supported overall facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Exercised animals regularly with walks and rigorous play activities.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
Cook
Good To Go Fuel Rewards
Frankfort, IN
04.2024 - 01.2025
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Customer Service Cashier
Circle K
Edinburgh, IN
08.2023 - 02.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Answered product questions using knowledge of sales and store promotions.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Line Worker
Chipotle
Palm Coast, FL
01.2021 - 06.2022
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
- Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
- Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FL05.2023
Skills
- Cleanliness and sanitation
- Animal body language
- Playtime supervision
- Dog training experience
- Patience and empathy
- Group play monitoring
- Dog handling expertise
- Adaptable and flexible
- Positive reinforcement methods
- Basic dog obedience
- Physical fitness and stamina
- Feeding and nutrition
- Canine behavior
- Safety protocol adherence
- Dog breeds expertise
- Stress management techniques
- Attention to detail
- Human and animal safety
- Animal care
- Dependable and responsible
- Problem-solving
- Customer service
- Teamwork and collaboration
- Housekeeping duties
- Equipment disinfection
- Physical condition monitoring
- Feeding and watering
- Meal preparation
- Work prioritization
Timeline
Dog Daycare Attendant
Barkafellars
01.2025 - 03.2025
Cook
Good To Go Fuel Rewards
04.2024 - 01.2025
Customer Service Cashier
Circle K
08.2023 - 02.2024
Line Worker
Chipotle
01.2021 - 06.2022
High School Diploma -
Flagler Palm Coast High School