Dedicated Certified Nursing Assistant skilled in direct patient care, vital signs monitoring, and emergency response. Strong communication and team collaboration abilities enhance patient comfort and satisfaction.
Work History
Certified Nursing Assistant
3 Years 5 Months
Valley West Health Care Center | 03.2023 - Current
Provided direct patient care, assisting with daily living activities and ensuring comfort.
Monitored vital signs, documenting changes and reporting to nursing staff promptly.
Assisted in the implementation of care plans tailored to individual patient needs.
Communicated effectively with patients and families, providing education on care procedures and health management.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Coordinator
10 Months
TJX Companies | 04.2022 - 02.2023
Coordinated cross-functional teams to streamline operational processes and enhance efficiency.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Second Assistant Manager
2 Years 7 Months
Zumiez | 09.2019 - 04.2022
Supervised daily store operations, ensuring optimal customer service and team performance.
Trained new staff on product knowledge, sales techniques, and company policies.
Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction levels.
Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.