Maddison Helton
Thorn Hill,TN
Summary
Dependable and detail-oriented professional with experience in surgery transport, customer service, and housekeeping. Skilled in safely transporting patients and assisting with pre-operative preparation, including monitors, EKG setup, and proper patient gowning. Strong background in providing excellent customer service, maintaining clean and sanitary environments, and supporting team operations in fast-paced settings. Known for strong communication, reliability, and maintaining a calm, professional demeanor while ensuring patient comfort and safety.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
peri op tech
Fort Sanders Hospital
Knoxville, Tennessee
10.2025 - Current
- Communicated effectively with team members to coordinate patient services.
- Coordinated with nursing staff for timely patient transfers to various locations.
- Assisted family members in understanding directions given by medical personnel.
- Verified patient identification prior to transport services being provided.
- Safe and efficient patient transport
- Prepping patients for surgery (monitors, EKGs, and proper gowning/scrubs)
- Strong communication with patients and medical staff
- Compassionate care and keeping patients calm and comfortable
- Attention to detail and patient safety
- Ability to stay calm in fast-paced, high-pressure situations
- Knowledge of sanitation and hospital protocols
- Teamwork with nurses, surgeons, and other staff
- Good time management and reliability
Housekeeper
LMU
Tazewell, Tennessee
02.2025 - 04.2025
- Maintained cleanliness in designated areas throughout campus facilities.
- Operated cleaning equipment and tools effectively and safely.
- Replenished supplies in restrooms and common areas regularly.
Host/Server
Old Town Grill and Bar
Knoxville, TN
05.2024 - 03.2025
- Greeted and welcomed guests upon arrival at the restaurant.
- Managed reservations and seating arrangements for optimal guest flow.
- Provided menus and informed customers of daily specials and promotions.
- Maintained cleanliness and organization of the host station and dining area.
- Collaborated with team members to enhance overall guest experience.
- Monitored wait times and communicated updates to guests effectively.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Volunteer
buchanan place
Tazewell, TN
- Assisted in organizing community events and activities at Buchanan Place.
- Supported staff with daily operational tasks and resident engagement initiatives.
- Provided companionship to residents through active listening and conversation.
- Offered support and assistance to community members.
- Provided assistance to staff in the daily operations of the organization.
Education
Claiborne High School
New Tazewell, TNSkills
- Patient transport
- Surgical preparation
- Sanitation protocols
- Medical communication
- EKG monitoring
- Customer service
- Team collaboration
- Time management
- Conflict resolution
- Attention to detail
Certification
- CPR
- EKG
- BLS
Timeline
peri op tech
Fort Sanders Hospital
10.2025 - Current
Housekeeper
LMU
02.2025 - 04.2025
Host/Server
Old Town Grill and Bar
05.2024 - 03.2025
Volunteer
buchanan place
Claiborne High School