Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jonathan Rodriguez

Hialeah

Summary

Dynamic and detail-oriented professional with experience at Nicklaus Children's Hospital, excelling in patient care and operational efficiency. Proven ability to enhance room turnover and maintain sterile techniques, while demonstrating strong time management and empathy in high-pressure situations. Committed to supporting surgical teams and improving patient experiences.

Overview

1
1
Certification

Work History

Peri-operative Aide

Nicklaus Children's Hospital
06.2025 - Current
  • Enhanced operational efficiency by maintaining clean and organized workspaces, supporting quick room turnover between surgeries.
  • Maintained operating room's inventory of products and replenished stock, when needed.
  • Prepared patients for surgery and transported patients to and from operating room.
  • Ensured proper handling of specimens through accurate labeling, documentation, and transportation to labs for analysis.
  • Assisted in transporting patients, crash carts and equipment before and during surgical procedures.
  • Maintained functional knowledge of operational procedures to anticipate needs of surgeons.

Call Center Agent

Independent Living Systems, ILS
03.2025 - 06.2025
  • Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
  • Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
  • Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.

Education

Associate of Science - Fire Science

Miami Dade College
Miami, FL
06-2026

Mater Academy Charter High School
Hialeah Gardens, FL
05-2023

Skills

  • Time management
  • Patient
  • Patient care
  • Attention to detail
  • Sterile technique proficiency
  • Room turnover
  • Waste disposal
  • Patient transport

Certification

  • EMR - Emergency First Responder
  • BLS Certified (Basis Life Support)
  • AED Certification
  • CDA Council Certificate (1000 volunteer hours)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Peri-operative Aide

Nicklaus Children's Hospital
06.2025 - Current

Call Center Agent

Independent Living Systems, ILS
03.2025 - 06.2025

Associate of Science - Fire Science

Miami Dade College

Mater Academy Charter High School

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