Maddison Smith
Conroe,TX
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Smalls Sliders. Recognized for enhancing guest experiences and fostering team efficiency, while adeptly managing cash handling and multitasking in high-pressure environments. Committed to promoting positive interactions and achieving team goals through clear communication and reliability.
Overview
1
1
year of professional experience
Work History
Front of House Employee
Smalls Sliders
Willis, TX
12.2024 - 03.2025
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Accurately operated cash register to process customer payments.
Coach
Xtreme Cheer
Oak Ridge North, TX
06.2024 - 08.2024
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Education
Willis High School
Willis, TXSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Cash handling proficiency
- Multitasking and organization
- Time management
- Clear communication
- Punctuality and reliability
Timeline
Front of House Employee
Smalls Sliders
12.2024 - 03.2025
Coach
Xtreme Cheer
06.2024 - 08.2024
Willis High School